None... direct hire after completing the knowledge assessment
Virtual Customer Service Rep Interview Questions
121 virtual customer service rep interview questions shared by candidates
None.
Is your computer up to date?
Can you work 10 hour shift with two 45 minute breaks?
Do you have a home office put together?
Nothing. The interview was more like a group presentation and we were given a few facts and information, followed by a chance to ask a few questions.
Can you handle upset customers?
Tell us about yourself, and basic questions like these. They will give you a scenario and ask to solve it. Just be cool its very easy.
Why do you want to work with this company?
How would I handle a rude customer?
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