No difficult questions.... How would you handle an irate caller? How many times do you think it's acceptable to be late or not show up for work?
Work At Home Agent Interview Questions
114 work at home agent interview questions shared by candidates
How much customer service experience do I have?
What legitimate excuse does the interviewer have for blowing off the call?
Which position was I interested in?
Describe this piece of clothing to me as if we were on the phone.
What are your weakness
We’d like to get to know you on a personal level. What are your hobbies outside of a career?
Are you willing to work with a webcam that allows the customer or caller to watch you while you help them?
How would you sell a product that you would never use yourself?
I don't remember the interview questions, but they are basic interview questions. Explain yourself, angry customer, above and beyond, where u see yourself, etc. Someone calls and reads the questions from a paper and jots down your answers. I have never had a call center job but I have plenty of customer service experience therefore I sold that.
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