Hunting, Dearborn Division is seeking a self-motivated, detail-oriented IT Support Engineer. The “IT Support Engineer – Desktop & Infrastructure” role is a hybrid role which primarily serves as a member of the local business unit IT support team but also is a member of the global infrastructure systems team. The role will be responsible for day-to-day technical support as needed by the local business unit, and working tickets escalated by level 1 support members. As a secondary responsibility, the employee will assist the systems team in maintenance of the server infrastructure of Hunting Energy Services globally. This may include activities associated with documentation, implementation, operations and end user support for the servers, virtual infrastructure, storage, monitoring, backups, disaster recovery replication and cloud infrastructure/authentication as needed by the team. We are an enterprise that is heavily utilizing Microsoft operating systems and VMware for virtualization. For server hardware, we standardize on Cisco UCS and for Storage, HPE Nimble/Pure. Hands-on cross-training by our systems engineers will increase the knowledge and experience of the employee as they grow familiar with our environment and standards. Many tasks that will be performed will be in supporting the Sr. Systems Engineers with projects they are leading. The candidate will need to learn and follow current procedures, adhering to change management controls and escalating technical issues for input and guidance as required.
At Dearborn, we innovate and collaborate with global technology leaders to make the world a better place, from undersea to outer space. A leader in manufacturing of highly advanced, precision machined components, Hunting Dearborn machines specialty alloy products to blueprint, providing solutions to our global customer's toughest challenges in industries spanning aerospace and defense, space exploration, power generation, petroleum, nuclear, sub-surface, transportation, and a host of commercial industries, from our state-of-the-art facility. We provide a competitive benefits package, training, and development opportunities all while working for a stable employer.
Responsibilities
Required Skills and Experience:
UCS Blade Servers or other physical server experience
Storage Infrastructure (HPE Nimble, Pure)
Cohesity Backup Support
Microsoft Dynamics 365
Citrix XenApp / XenDesktop
Virtual Networking within vSphere
Microsoft Active Directory Domain Forest Administration
DNS Administration
GPO Administration
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit depending on the work being completed. The employee is required to occasionally use hands to handle tools and inspect parts and equipment. Employees must be able to lift up to 50 pounds and push material carts.
Work Environment/Conditions
Benefits
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All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Candidates are required to be authorized to work in the United States. All employees must be able to comply with the company Drug and Alcohol Policy, which includes participation in Company random drug testing. Employment is subject to background checks appropriate to the position.
Education
Minimum
· High school diploma or equivalent.
Preferred
· Bachelor’s degree in Computer Science, MIS, Math, Engineering or Business Administration plus 1 year information systems experience – OR – a bachelor’s degree plus 3 years information systems experience, reflecting increasing levels of experience – OR – 6 years of information systems experience including a high school diploma or GED reflecting increasing levels of responsibility.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Work Location: In person
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