I applied online. The process took 1 week. I interviewed at Bread Financial (Rio Rancho, NM) in May 2018
Interview
Applied online, next day got an email to schedule a phone interview. Phone interview was about 30 min standard interview questions. At the and of the phone interview was scheduled an in person interview. Got a tour of the facility and was able to listen to a call. After that I had my interview, again, standard questions. The manager was very nice and funny. Stayed there a total of 1 hr30m. Received an email. With a call for an official offer. Accepted and filled out background request info. Background cleared 2 days later. Start day is not for a few weeks.
Interview questions [1]
Question 1
Tell me a time you had to deal with an angry customer, how did you handle it, what was the outcome?