How do employees rate American Express?

Employees rate American Express 4.1 out of 5 stars based on 19,905 anonymous reviews on Glassdoor. In 2009 , 2011 , 2021 , 2025 and 2026 , American Express employees have voted their company to be one of Glassdoor’s Best Places to Work.

How can I get a job at American Express?

To get a job at American Express, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at American Express and prepare for tough questions.

Do people recommend working at American Express?

Overall, 81% of employees would recommend working at American Express to a friend. This is based on 19,905 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at American Express?

65% of job seekers rate their interview experience at American Express as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at American Express.

How do employees rate the business outlook for American Express?

79% of employees think that American Express has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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American Express

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American Express Snapshot

4.1

based on 18,589 ratings

81% would recommend to a friend

Stephen J Squeri

89% approve of CEO

22 OfficesLocations

Mission Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Description At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Check out the recent awards we’re proud of:
• #4 on Great Place to Work's Best Companies to Work For - 2025
• #10 on Fortune's World's Most Admired Companies - 2025
• #5 on Great Place to Work's Best Workplaces for Parents - 2025
• #1 on Great Place to Work's Best Workplaces in Financial Services & Insurance - 2024
• #7 on Time's Top 10 World's Best Companies List - 2024
• #3 on Great Place to Work's Best Companies to Work For - 2023
• Bloomberg Gender-Equality Index (since 2015) - 2023

Associated companies

AEG3.5★

0 jobs185 reviews

Life at American Express

Why work with us?

About #TeamAmex

Culture

Career Growth & Development

Benefits & Support

Student Opportunities

Experience the powerful backing of Team Amex

Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we’ve continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you’ll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential.

Company updates

American Express

1mo

American Express Earns No. 4 Spot on 2026 “100 Best Companies to Work For” List...Show more

www.americanexpress.com

American Express Earns No. 4 Spot on 2026 "100 Best Companies to Work For" List

American Express

March 18 marks 175 years since American Express got its start as an express delivery business that shipped everything from packaged goods to gold and silver. We’re celebrating this milestone with a look back at our company’s history and evolution courtesy of Ira, our resident archivist (yes, Amex has an archivist!). ...Show more

www.americanexpress.com

In 1850, three business rivals came together to form American Express

Photos

American Express photo of: Two female colleagues walking in the office together drinking coffee

American Express awards & accolades

#4 Best Companies to Work For, Great Place to Work Certified, 2025
TIME World's Best Companies, TIME, 2024
#5 Best Workplaces for Parents, Great Place to Work Great Place to Work Certified, 2024
Bloomberg Gender Equality Index, Bloomberg, 2023
100 Best Companies to Work For, Fortune, 2013

Glassdoor Awards

Best Places to Work

2026 (#24)2025 (#62)2021 (#67)2011 (#46)2009 (#34)

Pledges & certifications

Pay equality pledge
Committed to paying equitably for equal work & experience
Social responsibility pledge
Formal programs or foundation to give back to communities
Pledge to thrive
Taking steps to prioritize employee well-being

Connect with American Express

Jobs at American Express

Customer Care Pro-Platinum Dispute Gate

Analyst, Detection Operations, Internal Fraud

Paralegal-Legal Affairs

Tele Sales Consultant - Sunrise

Executive Assistant - Chairman’s Office

Employee reviews at American Express

American Express has an employee rating of 4.1 out of 5 stars, based on 18,589 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Employee reviews

Claims adjusterCurrent employee

5.0

Great job with few downsides

American Express FAQs

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American Express

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Life at American Express