How do employees rate Birdeye?

Employees rate Birdeye 3.9 out of 5 stars based on 1,222 anonymous reviews on Glassdoor.

How can I get a job at Birdeye?

To get a job at Birdeye, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Birdeye and prepare for tough questions.

Do people recommend working at Birdeye?

Overall, 72% of employees would recommend working at Birdeye to a friend. This is based on 1,222 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Birdeye?

42% of job seekers rate their interview experience at Birdeye as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Birdeye.

How do employees rate the business outlook for Birdeye?

74% of employees think that Birdeye has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Birdeye

Birdeye Snapshot

3.9

based on 1,221 ratings

72% would recommend to a friend

Naveen Gupta

80% approve of CEO

3 OfficesLocations

Mission Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive.
More than 200,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Description Birdeye is the #1 Agentic Marketing Platform for Multi-location Brands, purpose-built for multi-location brands. Over 200,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & foot traffic, reduce costs, and grow revenue.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

Life at Birdeye

Why work with us?

About Us

Careers

Values

Culture

Benefits

Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & foot traffic, reduce costs, and grow revenue.

Birdeye was voted Best Places to Work 2022 and 2021, #3 Top Places Women Want to Work, Top Managers, Top Remote Workplaces, and many other national awards for culture, diversity, and employee happiness. See our culture page for more.

Company updates

Birdeye

2mo

The Spring results are in, and our customers made us #1. 🏆 Birdeye was just named the #1 ENT and Overall platform across 12 categories in the G2 Spring 2026 reports—including Online Reputation and Local Listings. Following our win as a Top 25 AI Product, these rankings prove that multi-location brands are choosing execution over AI hype. This win belongs to the enterprise teams who use our agents every day to drive real revenue across every location. See why multi-location brands are choosing Birdeye: https://birdeye.cx/s08kbm ⬅️...Show more

The Spring results are in, and our customers made us #1. 🏆 Birdeye was just named the #1 ENT and Overall platform across 12 categories in the G2 Spring 2026 reports—including Online Reputation and Local Listings. Following our win as a Top 25 AI Product, these rankings prove that multi-location brands are choosing execution over AI hype. This win belongs to the enterprise teams who use our agents every day to drive real revenue across every location. See why multi-location brands are choosing Birdeye: https://birdeye.cx/s08kbm ⬅️

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Birdeye

3mo

Birdeye was just named to the G2 Best Software Awards 2026 — top 25 AI products globally, #37 among all global software companies. 🏆 Not analyst picks. Not paid placements. Not a judging panel behind closed doors. Just customers. ✨ To our customers who shared their experience, thank you. To our birds building the future of agentic marketing, this is only the beginning. If you’re leading marketing for a multi-location brand, Birdeye is built to help you outpace competitors, turn customer signals into action, and scale smarter with agentic AI working alongside your team....Show more

Birdeye was just named to the G2 Best Software Awards 2026 — top 25 AI products globally, #37 among all global software companies. 🏆 Not analyst picks. Not paid placements. Not a judging panel behind closed doors. Just customers. ✨ To our customers who shared their experience, thank you. To our birds building the future of agentic marketing, this is only the beginning. If you’re leading marketing for a multi-location brand, Birdeye is built to help you outpace competitors, turn customer signals into action, and scale smarter with agentic AI working alongside your team.

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Birdeye

3mo

📍 We’re live in London. Viewpoint kicks off this morning with a room full of marketing leaders ready to dive into how Agentic AI is transforming the way multi-location brands grow. Today’s conversations are focused on one thing: turning AI insight into real-world action....Show more

📍 We’re live in London. Viewpoint kicks off this morning with a room full of marketing leaders ready to dive into how Agentic AI is transforming the way multi-location brands grow. Today’s conversations are focused on one thing: turning AI insight into real-world action.

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Birdeye

7mo

What an incredible day at Viewpoint London! 👏 A huge thank you to our speakers and the engaged audience who made every conversation count. 🔹 Dex Hunter-Torricke 🔹 Peter Bailey, mydentist (UK) 🔹 Will Lankston, Timpson Group 🔹 Simon Johnson 🔹 Peter Barrie 🔹 Sunny Singh The dialogue around AI and customer experience is only getting started—and we can’t wait to keep it going. Where should we head to next? 👀 Stay tuned!...Show more

What an incredible day at Viewpoint London! 👏 A huge thank you to our speakers and the engaged audience who made every conversation count. 🔹 Dex Hunter-Torricke 🔹 Peter Bailey, mydentist (UK) 🔹 Will Lankston, Timpson Group 🔹 Simon Johnson 🔹 Peter Barrie 🔹 Sunny Singh The dialogue around AI and customer experience is only getting started—and we can’t wait to keep it going. Where should we head to next? 👀 Stay tuned!

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Birdeye

7mo

The office may be full of ghosts and ghouls today, but the real nightmare? Losing customers to bad reviews. 👻 Luckily, Birdeye helps businesses turn every experience into a five-star story. Happy Halloween from the Birdeye team! 🎃...Show more

The office may be full of ghosts and ghouls today, but the real nightmare? Losing customers to bad reviews. 👻 Luckily, Birdeye helps businesses turn every experience into a five-star story. Happy Halloween from the Birdeye team! 🎃

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Photos

Birdeye photo of: Birdeye at the F1 race in London

Birdeye awards & accolades

SAAS Customer Success Award, APPEALIE SaaS + Software Awards, 2025
SILVER GLOBEE® BUSINESS AWARDS WINNER: Customer Feedback Software, Globee Awards for Business, 2025
Gold Globee for Achievement in Team Customer Service Excellence, Globee Awards Gold Winner, 2024
Achievement and Products and Services, Globee Awards Gold Winner, 2024
Most Innovative Tech Company of the Year, American Business Awards (The Stevies), 2020

Connect with Birdeye

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Business Development Representative - Hybrid 3x/Week DFW

Enterprise Business Development Representative

Commercial Account Executive

Dallas, TX

View job

Employee reviews at Birdeye

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

Employee reviews

Strategic account executiveCurrent employee

5.0

Great company and great people

Birdeye

Birdeye Snapshot

Life at Birdeye