How do employees rate FirstService Residential?

Employees rate FirstService Residential 3.8 out of 5 stars based on 2,350 anonymous reviews on Glassdoor.

How can I get a job at FirstService Residential?

To get a job at FirstService Residential, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at FirstService Residential and prepare for tough questions.

Do people recommend working at FirstService Residential?

Overall, 72% of employees would recommend working at FirstService Residential to a friend. This is based on 2,350 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at FirstService Residential?

65% of job seekers rate their interview experience at FirstService Residential as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at FirstService Residential.

How do employees rate the business outlook for FirstService Residential?

72% of employees think that FirstService Residential has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at FirstService Residential

FirstService Residential Snapshot

3.8

based on 2,351 ratings

72% would recommend to a friend

David Diestel

84% approve of CEO

31 OfficesLocations

Mission Deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage.

Description FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.

Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.

The company has earned recognition as a Great Place to Work in both the U.S. and Canada, a Best Workplace in Real Estate in Canada, and one of Fortune's Best Workplaces in Real Estate in the U.S. The company is also proud to be listed among Fortune's Best Workplaces for Women and recognized as one of Indeed's Work Wellbeing Top 100 Companies in the U.S.

FirstService Residential believes that exceptional support for communities starts with taking care of its associates. By providing resources for professional development, along with competitive pay and benefits, the company fosters a positive workplace environment that empowers associates to deliver the best service to the communities it serves.

Associated companies

The Continental Group2.9★

0 jobs39 reviews

Life at FirstService Residential

Why work with us?

Social Purpose

Careers

Training and Development

Benefits

Position Spotlight

Our mission to #FirstServeOthers is as important as ever, and we continue to find new opportunities to support our colleagues, neighbors, friends, and other community members as part of that mission. Through the FirstService Relief Fund, we provide immediate financial assistance to associates who are facing financial hardship immediately after a natural disaster or unforeseen personal financial hardship. Since its launch in 2018, we have awarded 2,357 grants totaling $1,384,711.

Company updates

FirstService Residential

1mo

At FirstService Residential, giving back is part of who we are. As we reflect on another year of our Social Purpose journey, we’re proud of how our teams continue to serve others—supporting children and families, addressing food insecurity, helping first responders, protecting the environment, supporting animal rescues, and prioritizing mental health through the FirstService Relief Fund. This is our culture. This is our purpose. 💙 ...Show more

purpose.firstservice.com

CEO Message - FirstService Social Purpose

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FirstService Residential

2mo

At FirstService Residential, we’re proud to be part of a shifting workforce where there’s no single path to success—only opportunities to grow. Whether coming from a skilled trades background or a college education, our associates build meaningful, long-term careers supported by a culture of collaboration, continuous development, and real mobility. From hands-on technical roles to dynamic positions like community management, our teams make a daily impact in the communities we serve. As our industry continues to grow, we remain committed to creating an environment where people feel valued, supported, and empowered to build their future with us. Explore this month’s featured articles to learn more about how you can build your career with FirstService Residential. Copy and paste this link into your web browser - https://www.fsresidential.com/corporate/news-and-articles/articles/careers-as-a-property-manager/...Show more

At FirstService Residential, we’re proud to be part of a shifting workforce where there’s no single path to success—only opportunities to grow. Whether coming from a skilled trades background or a college education, our associates build meaningful, long-term careers supported by a culture of collaboration, continuous development, and real mobility. From hands-on technical roles to dynamic positions like community management, our teams make a daily impact in the communities we serve. As our industry continues to grow, we remain committed to creating an environment where people feel valued, supported, and empowered to build their future with us. Explore this month’s featured articles to learn more about how you can build your career with FirstService Residential. Copy and paste this link into your web browser - https://www.fsresidential.com/corporate/news-and-articles/articles/careers-as-a-property-manager/

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FirstService Residential

4mo

Supporting our associates when it matters most Caring for our people is central to who we are. We’re pleased to share that the FirstService Relief Fund has expanded to offer temporary financial support for associates facing hardship due to changes in government assistance programs or employment status. The application now includes a special event category for associates impacted by job loss, furlough, or reduced benefits, helping ensure timely access to support when it’s needed most. Established to provide immediate financial assistance following unforeseen disasters or personal hardship, the FirstService Relief Fund is made possible through the support of FirstService Corporation and generous donations from our partners, employees, associates, franchisees, and the community. Every contribution—no matter the amount—helps make a meaningful difference. We’re proud to support our associates and foster a culture of care across our global organization....Show more

Supporting our associates when it matters most Caring for our people is central to who we are. We’re pleased to share that the FirstService Relief Fund has expanded to offer temporary financial support for associates facing hardship due to changes in government assistance programs or employment status. The application now includes a special event category for associates impacted by job loss, furlough, or reduced benefits, helping ensure timely access to support when it’s needed most. Established to provide immediate financial assistance following unforeseen disasters or personal hardship, the FirstService Relief Fund is made possible through the support of FirstService Corporation and generous donations from our partners, employees, associates, franchisees, and the community. Every contribution—no matter the amount—helps make a meaningful difference. We’re proud to support our associates and foster a culture of care across our global organization.

0

FirstService Residential

5mo

Your growth matters here. That’s why we offer a smarter, faster, and more personalized learning experience from day one. We’re redefining how our associates learn and develop with a powerful new learning platform designed to support you at every stage of your career journey. This next-generation experience makes it easier than ever to discover training, build new skills, and access the resources you need to succeed. It’s more than an upgrade—it’s a commitment. A commitment to investing in our people, empowering continuous learning, and helping you grow, thrive, and reach what’s next in your career....Show more

Your growth matters here. That’s why we offer a smarter, faster, and more personalized learning experience from day one. We’re redefining how our associates learn and develop with a powerful new learning platform designed to support you at every stage of your career journey. This next-generation experience makes it easier than ever to discover training, build new skills, and access the resources you need to succeed. It’s more than an upgrade—it’s a commitment. A commitment to investing in our people, empowering continuous learning, and helping you grow, thrive, and reach what’s next in your career.

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Photos

FirstService Residential photo of: South Florida teams gathered at Polo Trace for Maintenance Mattersâlearning, connecting & growing together!

FirstService Residential awards & accolades

Great Place to Work Certified, Great Place to Work Certified, 2024
Best Workplaces for Women, Fortune, 2024
Great Place to Work Certified, Great Place to Work™, 2023

Connect with FirstService Residential

Jobs at FirstService Residential

Front Desk ( Part Time )

Front Desk ( Part Time )

Front Desk Associate (Part Time)

Front Desk ( Part Time )

Employee reviews at FirstService Residential

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Employee reviews

Account managerCurrent employee

5.0

Great Company

FirstService Residential

FirstService Residential Snapshot

Associated companies

Life at FirstService Residential