How do employees rate NJM Insurance?

Employees rate NJM Insurance 2.4 out of 5 stars based on 551 anonymous reviews on Glassdoor.

How can I get a job at NJM Insurance?

To get a job at NJM Insurance, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at NJM Insurance and prepare for tough questions.

Do people recommend working at NJM Insurance?

Overall, 27% of employees would recommend working at NJM Insurance to a friend. This is based on 551 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at NJM Insurance?

48% of job seekers rate their interview experience at NJM Insurance as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at NJM Insurance.

How do employees rate the business outlook for NJM Insurance?

25% of employees think that NJM Insurance has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at NJM Insurance

NJM Insurance Snapshot

2.4

based on 551 ratings

27% would recommend to a friend

Mitch Livingston

42% approve of CEO

3 OfficesLocations

Mission We provide value-based insurance solutions for the benefit of our policyholders and are committed to maintaining the highest levels of service, integrity and financial stewardship.

Description Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers.

• Forbes Best In-state Employer, 2019-2025
• Certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers,* 2018-2025
• #1 in the Mid-Atlantic Region in the J.D. Power 2025 U.S. Auto Insurance Study (AIS)**

*J.D. Power 2025 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards.
**For J.D. Power 2025 award information, visit jdpower.com/awards.

Life at NJM Insurance

Why work with us?

Careers

Testimonials

Training Program

Wellness Programs

Community

We're Not Just an Insurance Company. We're NJM.

NJM's greatest asset is its employees. We're looking for bright, creative, hardworking people who are passionate about serving our customers. We offer many career paths for the diverse group of talented professionals who work here. A company nationally recognized and built on a reputation of superior customer service, we are looking for individuals who will drive innovation and strive for excellence.

People who come to work at NJM tend to stay. In fact, our average employee tenure well exceeds the national average. We offer competitive salaries, attractive benefits plans, and the potential for career advancement.

If you are looking to be part of something special and make a difference each day, we invite you to come grow with us. There's never been a better time to join the NJM family.

Interested in Making a Difference?

Supporting the communities we are privileged to serve is one of our strongest beliefs. We encourage our employees to get involved in the places where they live, work, and play, because relationships matter. We are pleased to volunteer our time and resources to the nonprofits that liven up the areas we serve. Learn more about our community outreach.

Company updates

NJM Insurance

1mo

Pat C., Lori C., and Jen R. represented NJM at the 2026 IFM Conference in Arizona, joining industry leaders from across the country to discuss emerging trends in fraud management. A highlight of the event for NJM was Jen’s recognition as one of only two individuals selected for this year’s Emerging Professionals cohort—an honor that showcases her growing impact in the field and her commitment to advancing industry best practices....Show more

Pat C., Lori C., and Jen R. represented NJM at the 2026 IFM Conference in Arizona, joining industry leaders from across the country to discuss emerging trends in fraud management. A highlight of the event for NJM was Jen’s recognition as one of only two individuals selected for this year’s Emerging Professionals cohort—an honor that showcases her growing impact in the field and her commitment to advancing industry best practices.

0

NJM Insurance

2mo

At NJM, nearly half of our employees have been with us for over a decade, a reflection of the meaningful connections, growth opportunities, and shared purpose that makes NJM a place people choose to stay. (Data as of October 2025). Ready to grow with a company that grows with you? Explore your future at njm.com/careers....Show more

At NJM, nearly half of our employees have been with us for over a decade, a reflection of the meaningful connections, growth opportunities, and shared purpose that makes NJM a place people choose to stay. (Data as of October 2025). Ready to grow with a company that grows with you? Explore your future at njm.com/careers.

0

NJM Insurance

4mo

Thanks to NJM's Tuition Assistance Program, Kayla completed her associate’s degree in Criminal Justice in May, 2025 and has decided to pursue her bachelor’s degree in Law & Legal Studies! She recently transferred from the Personal Lines department to General Claims where she now uses the analytical and problem-solving skills learned while earning her associates degree to investigate claims as a Property Damage Adjuster. She is currently attending Rowan University where she is on track to complete her bachelor’s degree in 2027. You can apply to join the NJM team at njm.com/careers....Show more

Thanks to NJM's Tuition Assistance Program, Kayla completed her associate’s degree in Criminal Justice in May, 2025 and has decided to pursue her bachelor’s degree in Law & Legal Studies! She recently transferred from the Personal Lines department to General Claims where she now uses the analytical and problem-solving skills learned while earning her associates degree to investigate claims as a Property Damage Adjuster. She is currently attending Rowan University where she is on track to complete her bachelor’s degree in 2027. You can apply to join the NJM team at njm.com/careers.

0

NJM Insurance

6mo

NJM is thrilled to announce that we have been certified by J.D. Power for providing “An Outstanding Auto Claims Experience” for personal lines customers for the 8th year in a row! 🎉 We couldn't have done it without the support of our amazing customers. Thank you for choosing NJM! *J.D. Power 2025 Auto Claims Certification Program recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards....Show more

www.njm.com

NJM - NJM Insurance Group Recognized for "Outstanding Claims Experience" Eight Years in a Row

0

NJM Insurance

8mo

We’re honored to be named one of America’s Best-in-State Employers 2025 by Forbes — for the sixth time! This recognition reflects the voices of our employees, their families, and peers in the industry. At NJM, we’re proud to foster a workplace where everyone feels valued, heard, and empowered to grow. “NJM’s culture of continuous learning, inclusion, and career development is the foundation of our commitment to serving policyholders.” - Carol Voorhees, President & CEO Thank you to our incredible team for making NJM a great place to work! 👏 ...Show more

www.njm.com

NJM - NJM Again Named a Forbes America's Best-In-State Employer

0

Photos

NJM Insurance photo of: Walk at Work Day

NJM Insurance awards & accolades

Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023), Forbes, 2023
#1 in Customer Satisfaction among Auto Insurers in the Mid-Atlantic Region, J.D. Power, 2021
Certified for providing "An Exceptional Auto Claims Experience" to its Personal Lines customers, J.D. Power, 2021
Certified for providing "An Exceptional Auto Claims Experience" to its Personal Lines customers, J.D. Power, 2020
Best in Overall Satisfaction for U.S. Auto Insurance Study, J.D. Power, 2019

Connect with NJM Insurance

Jobs at NJM Insurance

Workers Compensation Claims Specialist, Sr

Mail & Document Processor, Associate

Distribution Representative - Maryland/Delaware Territory (Remote)

Insurance Product Management Analyst - Hybrid

Claims Business Insights Analyst, Associate - Hybrid

Employee reviews at NJM Insurance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

Employee reviews

Senior pip adjusterCurrent employee

5.0

Great company

NJM Insurance

NJM Insurance Snapshot

Life at NJM Insurance