Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"Great people to work with, pretty good benefits." ((in 10 reviews)); "home flexibility; benefits are decent (very good 401k match/vesting schedule)." ((in 9 reviews)); "Good work life balance as well." ((in 7 reviews)); "Good pay, great benefits and time off, community outreach and professional staff" ((in 5 reviews)); "Nice building but not friendly" ((in 5 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

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3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

4.0

Jun 3, 2026

Great collaboration/growth opportunities but high work volume

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

There is a lot of room to contribute and cross-collaborate with other teams Sense of purpose Hybrid work

Cons

Work Volume is high, they utilize your skillset in multiple ways Like to start with contractors

4.0

Apr 23, 2026

Great benefits and career growth, but reactionary leadership

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and opportunities for career growth

Cons

Executive team can be reactionary as things happen instead of proper planning

5.0

Feb 3, 2026

not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong Sense of Purpose and Community Impact

Cons

High-Pressure Environments in Member-Facing Roles

Viewing 1 - 3 of 85 Reviews

Jobs at AAA National

Call Center Representative - Roadside Assistance

Call Center Representative - Roadside Assistance

Customer Service Representative - Insurance

Customer Service Representative - Insurance

Customer Service Representative Spanish Bilingual - Insurance