Does AAA National pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA National employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at AAA National. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA National?

61% of AAA National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA National 3.9 out of 5 for work life balance, 3.3 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at AAA National?

Director (5) , Manager (4) , Associate Paralegal (2) , Coordinator (2) , Dispatcher (2) , Travel Advisor (2)

What are the pros of working at AAA National according to real employee reviews?

"home flexibility; benefits are decent (very good 401k match/vesting schedule)." ((in 10 reviews)); "Helping people and incentives for sales" ((in 8 reviews)); "Good work life balance as well." ((in 7 reviews)); "Nice building but not friendly" ((in 6 reviews)); "Pay is good for contractors" ((in 4 reviews))

What are the cons of working at AAA National according to real employee reviews?

"Your immediate manager will more than likely be incompetent and lack necessary soft skills." ((in 4 reviews)); "AAA is a brand you trust but the National Office is filled with management who are deceitful and back stabbers!!" ((in 4 reviews))

What are employees saying about AAA National layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA National layoffs and their outlook for job security at AAA National in 2026.

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AAA National

AAA National reviews

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3.7

61% would recommend to a friend

(85 total reviews)

Gene Boehm

69% approve of CEO

69% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.6

Career opportunities

3.5

Compensation and benefits

3.3

Culture & values

3.3

Senior management

AAA National has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA National employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

5.0

Jun 24, 2025

Excellent

Licensed insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Great teaching, great boss. Wonderful coworkers.

Cons

Unexpected things laid upon me besides my job description.

AAA National Response

10mo

Thank you for your review. We are happy to hear that you are having a positive experience since starting but it seems like this feedback might have been intended for a AAA club, as this is not a position at our company.

5.0

May 27, 2025

Fantastic Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

AAA, Inc. is dedicated to an inclusive culture and promotes work/life balance for its associates through generous leave and a hybrid work schedule. The pay and benefits are excellent and learning and development opportunities are open to all associates.

Cons

Leadership is working on improving communication, and there's visible effort to be more transparent and inclusive in decision-making.

AAA National Response

Thank you for the positive feedback. At AAA, fostering a culture where people have balance between work and home is important to us so that associates can bring their best selves to work each day.

5.0

Nov 14, 2024

Nice

Database administrator

Recommend

CEO approval

Business Outlook

Pros

Good for beginners and no experience

Cons

Day offs few and good

AAA National Response

Thank you for your review! It seems like this feedback might have been intended for a different company.

Viewing 1 - 3 of 85 Reviews

Jobs at AAA National

Customer Service Representative - Insurance

Customer Service Representative Spanish Bilingual - Insurance

Customer Service Representative - Insurance

Customer Service Representative - Insurance

Customer Service Representative Spanish Bilingual - Insurance