ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(37 total reviews)
avatar

Maria Black

94% approve of CEO

72% positive business outlook

Client Service Associate employees have rated ADP with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

37 reviews
4.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support Many systems in place Alot of options to move around within company

Cons

Still has that "corporate" feel, if you're not interested in that.

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ADP Response
4mo
We appreciate the time you spent with ADP and the insights you shared about your experience.
1.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great.

Cons

Management is concerned with achieving data points not employees and certainly not clients. The Tech Support dept. is now run by a guy that spent his entire career in sales. That's all you need to know. Avoid this role.

5.0
May 30, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Supportive Management and great environment. Love my co-workers!

Cons

Steep learning curve and if you don't have experience in Payroll it can be a lot to take in.

avatar
ADP Response
1y
Thank you for taking the time to share your feedback. We are happy to hear that you are enjoying your time at ADP and value the insights you have shared.
Viewing 1 - 3 of 37 Reviews

Glassdoor has 24,843 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.