Is ADP a good company to work for as a Tech Support Analyst II?

Tech Support Analyst II professionals working at ADP have rated their employer with 4.3 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Tech Support Analyst II Jobs at ADP now and start preparing for your job interview by browsing frequently asked Tech Support Analyst II interview questions at ADP .

Does ADP pay Tech Support Analyst II employees well?

Tech Support Analyst II professionals rate their compensation and benefits at ADP with 3.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about Tech Support Analyst II salaries and benefits at ADP .

What are the top reviewed jobs at ADP?

District Manager (1670) , Associate District Manager (634) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1653 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1448 reviews)); "Flexible and good work life balance" ((in 1410 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1048 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "low salary and very influenced" ((in 465 reviews)); "Hours are long and unflexible" ((in 155 reviews)); "Poor upper management." ((in 154 reviews))

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ADP

ADP Tech Support Analyst II reviews

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4.3

68% would recommend to a friend

(18 total reviews)

Maria Black

22% approve of CEO

64% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

2.8

Senior management

Tech Support Analyst II employees have rated ADP with 4.3 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Tech Support Analyst II professionals have an excellent working experience there. ADP is rated in line with the average (within 1 standard deviation) by Tech Support Analyst II professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

5.0

Mar 22, 2025

haha

Tech support

Recommend

CEO approval

Business Outlook

Pros

i love this job so much

Cons

very liberal and i hate that

3.0

Aug 2, 2024

Out of Touch Leadership, Good Benefits

Tech support

Recommend

CEO approval

Business Outlook

Pros

Outstanding benefits are the biggest reason people stay with this company for as long as they have

Cons

Mandatory in-office working days with the ever-looming threat of termination if you don’t adhere. Leaders are completely out of touch with the front line workers and refuse to accept criticism. They instead lead with fear and threats of termination to force employees to keep their heads down and take whatever is thrown at them.

ADP Response

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

4.0

Nov 29, 2023

Benefits

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Benefits, Hybrid schedule, Growth opportunities

Cons

Workload can be a lot depending on the position

Viewing 1 - 3 of 18 Reviews

Jobs at ADP

Technical Support Analyst II

Technical Support Analyst II

Lead IAM Information Security Analyst

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ADP Tech Support Analyst II reviews

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Out of Touch Leadership, Good Benefits

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