ADT reviews

2.9

39% would recommend to a friend

(3,444 total reviews)
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Jim DeVries

46% approve of CEO

31% positive business outlook

ADT has an employee rating of 2.9 out of 5 stars, based on 3,444 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with a good work culture

Cons

Seems like a lot of tools could be consolidated into one

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ADT Response
4w
Thank you for sharing your feedback and for taking the time to leave a review. We’re glad to hear you’re enjoying the company culture as a Project Manager in Boca Raton. We appreciate you being part of our journey and helping us boldly shape the future at ADT.
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people worked wirh were great

Cons

Too many to mention. Very poor executive leadership. Recycled poor leadership when they unferperform to a different silo or division rather than change leadership allowing the same bad ideas and poor leadership to affect another silo or division. Eventually they return to institute the same bad ideas when it comes full circle. They also do not care about customers and encourage techs to "find a reason to charge customers " even when covered under warranties.

Viewing 1 - 3 of 3,444 Reviews

Glassdoor has 5,648 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.