Question 1

Does ADT pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at ADT?

Accepted Answer

39% of ADT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ADT 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at ADT?

Accepted Answer

Sales Representative (384), Customer Service Representative (195), Residential Sales Representative (177), Small Business Sales Representative (135), Sales Associate (103), Sales (101), Technician (96), Installation Technician (90), Account Manager (73), Solutions Advisor (68), Manager (67), Emergency Dispatch Operator (64), Inside Sales Representative (59), Sales Manager (56), Field Service Technician (54)

Question 4

What are the pros of working at ADT according to real employee reviews?

Accepted Answer

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 383 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 371 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "Work from home is great" ((in 120 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 118 reviews))

Question 5

What are the cons of working at ADT according to real employee reviews?

Accepted Answer

"management was poor to work with" ((in 380 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 183 reviews)); "No training (sink or swim)" ((in 167 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 145 reviews)); "horrible upper management." ((in 107 reviews))

Question 6

What are employees saying about ADT layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

Question 7

What ADT locations have received the highest employee ratings?

Accepted Answer

San Francisco, Mobile, Scottsdale, Blue Bell, Florida City, Brookfield, Jackson, Cincinnati, Tampa, Memphis

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Love my job

Great company

District Sales Manager

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at ADT

ADT reviews FAQs