ARS-Rescue Rooter Baltimore reviews

1.0

Be the first to recommend this company

(2 total reviews)
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Scott Boose

100% approve of CEO

Reviews by job title

2 reviews
1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance coverage and accumualative PTO/sick time.

Cons

Bluedot is owned by ARS, who's owned by a private equity firm. They are super focused on #'s and if you dont meet criteria they will starve you in leads and if you approach management about the lack of leads they will feed you the worst kinds of leads. I was sent to leads 2hrs away and they were no shows, i was sent to dangerous neighborhoods deep in the inner city late at night. If you told them you didn't feel comfortable, demeaning threatening tones would be said and tell you to just go home and they'll send someone else. Technicians are forced to lie to customers telling them they can't or shouldn't fix their HVAC systems and need to replace, even if its still under warranty and maybe still paying on the 10yr loan. This company cannot keep employees, the HR dept is a joke. If you're dumb enough to go to them with a problem or complain about an individual, they literally run to that person and tell them you have a problem with them. They makeup reasons to fire ppl with no proof and without investigation. I would not recommend BlueDot or ARS to work, have service and install any of their services! They promise you the world and after they get your money and you experienced a problem good luck with resolutions. Everyone just wants to pass the buck, not except blame.

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ARS-Rescue Rooter Response
3mo
We take feedback like this very seriously. Blue Dot and ARS are committed to operating with integrity, prioritizing employee safety, and delivering honest recommendations to our customers. We do not tolerate unethical sales practices, retaliation, or unsafe working conditions. Our policies are designed to ensure both employee well-being and customer trust. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
1.0
Feb 25, 2017

Horrible

Recommend
CEO approval
Business Outlook

Pros

None! This company sucks , it is only paying the bills... barely. They screw everyone over , multiple times before you leave

Cons

Management is very unprofessional , they talk down to you constantly. No one communicates and there's a ton of drama in the office. They will write you up off of hear say. No one looks forward to going to work, constantly worrying if they are the next to go. We've had mass lay offs, false promises. Extra work with no compensation , as a matter of fact our commission has been taken away. Terrible customer relations by management, leaving Low level employees to get screamed at by customers. Management not taking employees into consideration. Company is all about the money but prides themselves on the community. Employees constantly leaving. And no room to move up.

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