Adobe Technical Support Engineer reviews

4.5

87% would recommend to a friend

(85 total reviews)
avatar

Shantanu Narayen

69% approve of CEO

86% positive business outlook

Technical Support Engineer employees have rated Adobe with 4.5 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Adobe is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
4.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong collaborative culture with knowledgeable colleagues - Exposure to advanced Adobe-Marketo and Salesforce integrations - Opportunities to refine technical and communication skills daily - Customer-first mindset encourages accountability and growth - Brand reputation adds credibility to your career

Cons

- High-pressure environment with frequent urgent cases - Managing dissatisfied customers can be emotionally draining - Some workflows feel repetitive and could be streamlined - Limited flexibility when handling recurring DSAT-prone accounts - Balancing technical depth with clear communication is challenging

5.0
Oct 22, 2025

-

Recommend
CEO approval
Business Outlook

Pros

Good benefits - Medical insurance, well being reimbursements, professional learning

Cons

Annual Increment is minimal, but it is universal across Ireland

Viewing 1 - 3 of 85 Reviews

Glassdoor has 12,176 Adobe reviews submitted anonymously by Adobe employees. Read employee reviews and ratings on Glassdoor to decide if Adobe is right for you.