Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3397) , Customer Service Representative (CSR) (827) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 448 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 157 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 124 reviews)); "Great culture and company values" ((in 105 reviews)); "Good working environment and conditions" ((in 84 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 837 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 804 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 525 reviews)); "Training is horrible" ((in 333 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 280 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What Alorica locations have received the highest employee ratings?

Detroit , Jamaica , Fargo , Texas City , Cutler

Alorica reviews

Compare reviews

3.0

45% would recommend to a friend

(11,514 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,514 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jun 3, 2026

Good salary and great colleagues, but poor management

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Poor Management and Poor Benefit

Cons

Good salary for beginners, unlimited OT, Great workmates

1.0

Jun 3, 2026

Lack of care for employees is concerning

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none at all to be really honest

Cons

they dont care about employees

1.0

Jun 2, 2026

Scam company with unprofessional management and no job security

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing to be mentioned in pros

Cons

This company is actually good but in banglore they are making it worst by twisting their words, hr will say hell lot of things while onboarding but later they will dust their hands and say they never told that, when you complaint to higher management they directly reject that that person is not from Alorica at all...it's a scam company and also hr and management create and dissolve the policies according their benefits and they don't have any professionalism they higher even the people whole smook weed drink alcohol as I have worked their people use to come when they are drunk and management cannot find out and also they do not have job security they will higher you for process and they move you to the other and again they will move you and they will promise work from home but they will never fullfill they will turn back from their words saying we never promised you such a liers.... And salary dnt even ask worst company ..

Viewing 1 - 3 of 11,514 Reviews

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Jobs at Alorica

Inbound Customer Service Representative- Immediate Openings

United States

View job

Customer Service Representative

Call Center Sales Representative $17/hr + Uncapped Commission

Bilingual Customer Service Representative

Alorica

Alorica reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good salary and great colleagues, but poor management

Lack of care for employees is concerning

Scam company with unprofessional management and no job security

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