Amazon Customer Service (CSR) reviews

3.7

71% would recommend to a friend

(3,773 total reviews)
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Andrew Jassy

61% approve of CEO

62% positive business outlook

Customer Service (CSR) employees have rated Amazon with 3.7 out of 5 stars, based on 3,773 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

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Glassdoor has 250,514 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.