Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(136 total reviews)
avatar

Andrew Jassy

71% approve of CEO

64% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 136 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

136 reviews
4.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Freedom to create/do/develop better solutions - Helpful managers and sister teams - Decent benefits - healthcare, transportation/parking discounts/refunds, discounted local sports events (Kraken), 401k (4%).

Cons

- Overworked, understaffed - Crazy late hours, no OT for salary - On-call

Viewing 1 - 3 of 136 Reviews

Glassdoor has 250,583 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.