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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,868 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
2.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

At AWS, you will end up working so much that there won't be any dearth to learning. Depends how much you want to make your work part of your life.

Cons

1. Writing, writing and writing - Employees just write all the time and then the papers go to dust! 2. Weird calls!! If its a 30 minute call, people spend 20 minutes in reading through the document and 5 min for discussion and 5 minutes for next steps. is 5 min of discussion enough? Moreover, there is culture of providing weird and stupid feedback on documents. Amazon expects everyone to be a writer! If I were to become one then why would I write documents, i will write books and be happy! 3. Too many Indians in tech staff and they are always trying to please American bosses through Weekly, Monthly and Quarterly Business Reviews. 4. No work life balance, you will end up doing 2 people jobs or even more. 5. Those who say that AWS pays well, don't know what industry standards are. Salary is definitely low. 6. Employees have a habit of using Leadership Principles (LPs) in every day conversation and they don't mean it! They just use them to make others feel how much they value the LPs 7. AWS Leaders always want to go to events and make great announcements and don't care about the staff who has to work 70+ hours a week to make things happen 8. Managers save all travel opportunities for themselves and their directs never get opportunity to attend any of the shiny events. and I have more but you get the point i guess!

3.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with great and very inteligent people - for the most part - , cutting edge technology and get to know the internals of AWS services. Everyone has an enormous impact from day one.

Cons

I am not sure if it's Amazon, AWS or only this organization but there was a lot of chaos. A complete lack of direction from leadership. As a manager I had to spend a lot of time building unrealistic plans to satisfy the VP and then had to redo them in many opportunities to adjust to the real schedule. The expectations are completely unrealistic, there is no plan. If someone asks you to do something they want it for yesterday. At first hours were pretty much normal but then I changed manager and ended up working non-stop including weekends to satisfy requirements from my manager that worked non-stop as if that was the only thing that existed. In my opinion Amazon - or at least this org -is not a company for moms or people that have other interests or responsibilities outside work.

1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

High compensation, strong engineering discipline, and security-first mindset. You’ll work alongside some of the smartest and most driven colleagues in the industry.

Cons

The culture is deeply toxic, with a strong accent on micromanaging, blame and scapegoating when plans go off track. Rather than addressing systemic issues and punishing over-controlling behaviours, our current "leaders" often resorts to placing individuals on PIPs or subjecting them to Focus. Leadership prioritizes operationalizing and commercializing open-source projects over encouraging innovation and long-term thinking. This short-sighted focus stifles creativity and risk-taking. Managers are required to place the lowest-performing employees into Focus - however, because this mandate repeats multiple times per year to meet unregretted attrition targets, nearly everyone is eventually caught in the cycle. Given how frequently managers must comply - and how subjective the process is - individuals often have to suffer deeply for a chance at recovery and to pass the Focus process. This ongoing cycle creates a high-pressure environment where survival depends more on political maneuvering and extreme overwork rather than on actual job performance. Those who remain are often the ones adept at managing optics, not the ones delivering long-term, meaningful results. The workforce also lacks meaningful diversity. The majority of remaining employees come from just two dominant demographic groups, and most are on temporary H-1B visas. Employees who are visa-bound are more controllable and compliant, which is how Amazon likes it. Overall, the environment is the opposite of what’s required for experimentation and innovation. I have little confidence in Amazon’s long-term prospects if these practices continue.

Viewing 1 - 3 of 13,868 Reviews

Glassdoor has 16,710 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.