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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,771 total reviews)
      avatar

      Robert Isom

      40% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      2.8

      Senior management

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,771 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      May 24, 2017

      IT support to AA.com

      It support
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMAZING company! You will not meet a stranger once you walk through the doors. Everyone is there to help eachother. We ALL work for the same amazing airline and we are all going for Great!

      Cons

      When you turly love something such as your Job/Hobby/friend/family you won't have things to complain about because you will have already found a way to fix or advise it before you're given the opportunity to talk negatively. Leadership is strong within our company and I am so blessed to be apart of it!

      5.0
      May 9, 2018

      Great People make a Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.

      Cons

      None really come to mind

      5.0
      Jul 24, 2016

      Flight Attendant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Benefits -Awesome People -Great Airline Working at AA is awesome is you love to travel and love to never be home. I see new countries and new cities everyday and I absolutely love my job. Just be prepared that it is not the prettiest nor easiest life style

      Cons

      -Long Hours -Starting pay is okay but for how much we work and our long hours we should be getting paid more -Miss a lot of holidays!! When you first start out be prepared to be working or on call every single holiday. And if you do get off a holiday when first going in be very greatful

      Viewing 1 - 3 of 8,771 Reviews
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      Glassdoor has 9,889 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.