AppFolio Business Development Representative (BDR) reviews

4.3

92% would recommend to a friend

(35 total reviews)
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Shane Trigg

97% approve of CEO

88% positive business outlook

Business Development Representative (BDR) employees have rated AppFolio with 4.3 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Business Development Representative (BDR) professionals have an excellent working experience there. AppFolio is rated in line with the average (within 1 standard deviation) by Business Development Representative (BDR) professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

35 reviews
3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
2d
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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Glassdoor has 1,214 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.