Backcountry reviews

2.6

34% would recommend to a friend

(702 total reviews)

Melanie Cox

30% approve of CEO

23% positive business outlook

Backcountry has an employee rating of 2.6 out of 5 stars, based on 702 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Backcountry employee rating is 24% below average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

702 reviews
2.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Discounts on gear

Cons

-Management is terrible. The last straw for me was when I told my boss I needed to work from home one day because my wife and kid were sick that day. My boss (who was fully remote) called me on Zoom and told me I had to go into the office because that was the expectation and if I didn't like it I could find a new job. -Company is poorly run and making bad financial decisions which has led to multiple rounds of layoffs (two in my time there). I wouldn't be surprised if there are more layoffs in the future. -Backcountry puts on this image of having a great work life balance where you can go skiing before work or leave early to go mountain biking. That balance doesn't exist - at least in the finance department. You're way too busy to take work off to go skiing or biking. Working from home late at night was a regular occurrence. I missed way too many good pow days last winter because of BC. -Double standards are everywhere. Depending on who your manager is or what department you're in, you'll be held to a different standard than everyone else. Some employees hardly ever come into the office while others are expected drive all the way to Park City four days a week. -Management is condescending and gives little direction. When I was assigned a task that was new or unfamiliar I was given little direction. When I asked questions my manager would say "You're a senior accountant, you should know how to do this." -More stressful than any other job I've worked so far. -Long and unnecessary commute to Park City -Expensive health insurance

1.0
Aug 19, 2016

Rule #1: You are disposable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gear discounts, location in Park City UT.

Cons

Today is your last day here. Or maybe it's tomorrow. You can't be sure which day you'll get let go, but you will live with the constant fear that today is that day since everyone is completely disposable at this place, even in upper management. And the shocking thing is for how long that's been the case. It's been that way for years. Talk to people who live in the Park City community and this is well known - everyone knows someone who has been let go by this place. My advice is not to take a job here unless they pay you twice what you're worth so you can stick the extra in the bank to live off of when they let you go. Unfortunately they're only going to pay you 1/2 your value, trying to sell you on "how great" it is to work there. Stay away and find a job elsewhere. You'll be glad you did. I'm looking for something new before my day comes.

1.0
Oct 21, 2024

AVOID AT ALL COSTS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Some cool coworkers 2) Gear discount

Cons

Proceed with caution if you decide to work here. The leadership is completely out of touch. One month, they'll claim everything is fine, and the next, mass layoffs hit. CEO Melanie Cox’s history at Rue 21, now filing for bankruptcy for the third time, says it all. It’s no surprise only 46% of employees approve of her. Leadership doesn't prioritize what's best for the business. Their main concern is saving face and protecting their jobs, leading to poor performance, no raises, and ongoing layoffs. Respect is nonexistent, with toxic behavior seemingly encouraged. Backcountry had promise in its early years but was sold to a private equity firm, turning it into a neglected investment. They falsely promote a work-hard, play-hard culture on social media, but the reality is far from it. The benefits are awful, the gear discount is a joke, and the pay is well below average. You’ll be doing the work of several people, and even recruiters sadly don’t recognize the company’s name. Beware.

Viewing 1 - 3 of 702 Reviews

Glassdoor has 724 Backcountry reviews submitted anonymously by Backcountry employees. Read employee reviews and ratings on Glassdoor to decide if Backcountry is right for you.