Does BigCommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at BigCommerce?

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

What are the pros of working at BigCommerce according to real employee reviews?

"Great people with a desire to strategize and scale as BC continues to grow." ((in 75 reviews)); "Good benefits with RSU incentives" ((in 29 reviews)); "Great company to work for with competitive pay" ((in 26 reviews)); "The majority of the team is great." ((in 26 reviews)); "Good work life balance if you push for it" ((in 21 reviews))

What are the cons of working at BigCommerce according to real employee reviews?

"6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 17 reviews)); "Constant layoffs, constant change in direction, not much cross" ((in 16 reviews)); "No 401k match and average alternative benefits." ((in 12 reviews)); "From team manager to senior leadership" ((in 11 reviews)); "Weird company structure full of nepotism." ((in 7 reviews))

What are employees saying about BigCommerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

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BigCommerce

Now known as Commerce

BigCommerce reviews

Compare reviews

3.7

67% would recommend to a friend

(479 total reviews)

Travis Hess

46% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

2.0

Aug 4, 2025

Things could be better

Software developer

Recommend

CEO approval

Business Outlook

Pros

People is friendly, everything is very slow pace if that is what you are looking for a job

Cons

Not so much learning in the past 2 years I've been here.

5.0

Jul 31, 2025

Best work culture

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

Great work culture Great benefits opportunities for growth and development

Cons

Nothing that I have experienced so far

5.0

Jul 29, 2025

Depends on the team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

• Good salary and stability • Projects • Learning and growing opportunities • Remote • Company mission • Culture (broadly) is still decent

Cons

Depends on the team and manager • Lack of project importance and visibility at company level • Burnout from stressful managerial relationship • Management lacks passion and ownership of the team • Personal dissatisfaction with emotional reactions under current leadership

Viewing 1 - 3 of 479 Reviews

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