Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Billtrust. This rating has been stable over the past 12 months.

How satisfied are employees working at Billtrust?

55% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Development Representative (10) , Account Executive (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3) , Applications Support Engineer (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 63 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 59 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 26 reviews)); "The work life balance is great!" ((in 25 reviews)); "Good benefits, the on" ((in 23 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 14 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 13 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Employees are overworked with no reward" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What Billtrust locations have received the highest employee ratings?

New York , Lawrenceville , Chicago , Denver , Philadelphia , Hamilton , Princeton

Billtrust reviews

3.3

55% would recommend to a friend

(395 total reviews)

Grant Halloran

62% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Billtrust has an employee rating of 3.3 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

395 reviews

5.0

May 21, 2026

Great people and innovative culture

Corporate ai solutions specialist

Recommend

CEO approval

Business Outlook

Pros

The people are genuinely a highlight. Smart, collaborative, and easy to work with across teams. Competitive Salary, Generous PTO plus recharge days. Strong culture of innovation. There's a real appetite for new ideas and modern approaches to solving problems. A lot of new people at Billtrust, they care about doing things the right way.

Cons

Still getting my bearings since I'm relatively new, so I don't have a lot to point to yet. There's a lot of context to absorb early on. A more structured ramp-up guide could help new hires get up to speed faster.

2.0

Sep 17, 2018

Politics Caused the Demise of Billtrust Marketing

Marketing

Recommend

CEO approval

Business Outlook

Pros

Once upon a time from 2016-2017, there was great leadership in Billtrust Marketing, and the culture was top notch. Cut to today : complete 180 degree change, with no end in sight....

Cons

The Executive team fired that great leadership I mentioned, along with many other good people. Those of us left got zero strategic direction or leadership and then were blamed for the lack of results. Oh, and the nasty Director running the show in the meantime is a hazard to the company - no leadership AND no results. But evidently, top grade behind-smooching skills.

Billtrust Response

7y

Thank you for taking the time to provide your feedback. We are committed to having an open and transparent culture. It’s unfortunate we did not have an opportunity to discuss your concerns while you were employed here. There have been some significant changes to the Marketing team this year, all designed to position us for success in 2019 and beyond. Change can often be difficult but also necessary at a company growing at the rate we are today. I want to assure you there was always a plan. One of our values state, "Fix the problem, not the blame." As a leadership team, we would never place blame on a single person, team, or department. Instead, taking accountability as one team and focusing on fixing issues to move towards accomplishing our goals is always our priority. - Steve Pinado, President

1.0

May 12, 2023

Place is going down hill fast

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Very little now that there is a new CEO and new PE firm involved.

Cons

New CEO New Leadership Key leaders exiting business New PE firm that knows nothing about the payments market

Viewing 1 - 3 of 395 Reviews

Jobs at Billtrust

Senior Talent and Culture Partner

Customer Account Executive (Enterprise)

Billtrust

Billtrust reviews

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Great people and innovative culture

Politics Caused the Demise of Billtrust Marketing

Place is going down hill fast

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