Is Block a good company to work for as a Risk Support Representative?

Risk Support Representative professionals working at Block have rated their employer with 2.7 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Block employees being 3.3 out of 5 stars. Search open Risk Support Representative Jobs at Block now and start preparing for your job interview by browsing frequently asked Risk Support Representative interview questions at Block .

Does Block pay Risk Support Representative employees well?

Risk Support Representative professionals rate their compensation and benefits at Block with 4.8 out of 5 stars based on 15 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Risk Support Representative salaries and benefits at Block .

How happy are Risk Support Representative professionals working at Block?

6% of Risk Support Representative employees at Block would recommend their employer to a friend. This rating has decreased by 84% in the past 12 months. Risk Support Representative professionals have also rated Block with a 4.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.8 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Block?

Software Engineer (249) , Senior Software Engineer (93) , Account Executive (80) , Customer Success Advocate (70) , Account Manager (32) , Product Manager (32) , Data Scientist (29) , Program Manager (22) , Customer Service Representative (20) , Business Development Representative (BDR) (19) , Senior Account Executive (18) , Customer Support Representative (17) , Executive Assistant (17) , Project Manager (17) , Customer Success (16)

What are the pros of working at Block according to real employee reviews?

"The people were great and always positive and up to help." ((in 239 reviews)); "The benefits are great including unlimited PTO and meals." ((in 227 reviews)); "Good work life balance and WFH option" ((in 142 reviews)); "Pay and RSU options really good." ((in 108 reviews)); "You can get lucky and end up on some really great teams" ((in 64 reviews))

What are the cons of working at Block according to real employee reviews?

"constant layoffs (I'm one of nearly 4k people laid off in the latest round)" ((in 106 reviews)); "poor leadership and lack of growth/development" ((in 101 reviews)); "Bad management and leaders only care about what they like" ((in 71 reviews)); "Bad managers seem to be a relatively common complaint among IC employees I talked to." ((in 43 reviews)); "Upper management seems lovely and savvy but are tone deaf to the struggles (or just don’t care) and continue to make the role harder." ((in 12 reviews))

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Block

Block Risk Support Representative reviews

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2.7

6% would recommend to a friend

(15 total reviews)

Jack Dorsey

3% approve of CEO

Ratings by category

4.8

Compensation and benefits

4.2

Work/Life balance

3.5

Diversity & inclusion

2.8

Culture & values

2.6

Career opportunities

2.2

Senior management

Risk Support Representative employees have rated Block with 2.7 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Risk Support Representative professionals have an average working experience there. Block is rated 30% below average by Risk Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

15 reviews

2.0

Jun 3, 2026

Toxic workplace politics overshadowed a once-great culture

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

The culture was a pro until everyone started to throw each other under the bus to be seen.

Cons

The workplace politics make people cutthroat

4.0

May 18, 2026

Emphasis on improvement amid frequent reorgs

Credit risk analyst

Recommend

CEO approval

Business Outlook

Pros

Come as you are, all that matters is what you can improve and fix

Cons

Constant reorg changes made it difficult to invest in the company at times.

2.0

Mar 23, 2026

Was a great opportunity, come in prepared get what you need out of it

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

-great benefits -remote work -very good pay -stock compensation -pto and sick time, access to wellness account

Cons

-constant change -weak leadership -poor documentation and procedures and when they say they want to you to preform in ambiguity they MEAN IT (definitions changed but not put in writing, but you were graded on it) -better at holding workers accountable than providing resources -not enough standardization and uniformity -aggressive performance metrics (new categories was announced and later the consequences of the categories surfaced) -BPO aka offshoring teams taking over more and more work

Viewing 1 - 3 of 15 Reviews

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Jobs at Block

Staff Machine Learning Engineer (Modeling), Support

Manager, Outbound Sales Development

Manager, Outbound Sales Development

Staff Data Analyst, Block Compliance

Manager, Outbound Sales Development

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Block

Block Risk Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic workplace politics overshadowed a once-great culture

Emphasis on improvement amid frequent reorgs

Was a great opportunity, come in prepared get what you need out of it

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