Box Customer Success Operations Associate reviews

4.4

79% would recommend to a friend

(32 total reviews)
avatar

Aaron Levie

79% approve of CEO

78% positive business outlook

Customer Success Operations Associate employees have rated Box with 4.4 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Success Operations Associate professionals have an excellent working experience there. Box is rated in line with the average (within 1 standard deviation) by Customer Success Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
5.0
Jun 1, 2026

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great benefits, teams truly care about each other, and leadership listens to employees.

Cons

AI is taking over the world and software so fast, making things more complex for products to keep up with demand.

5.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful team, great cross team connection and collaboration, fantastic offices, competitive compensation

Cons

High pressure environment for productivity and ownership of own time and work which if you are not accustomed to it can be difficult to manage.

5.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- strong desire to care for employees - relationships matter, leadership is friendly & accessible - office locations make it fun to spend time with coworkers - career mobility has been present and supported by managers

Cons

- tech industry & current economy make budgets tight on $$ - no 401k match

Viewing 1 - 3 of 32 Reviews

Glassdoor has 1,402 Box reviews submitted anonymously by Box employees. Read employee reviews and ratings on Glassdoor to decide if Box is right for you.