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Brooklyn Public Library

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Brooklyn Public Library reviews

4.0

82% would recommend to a friend

(175 total reviews)

Linda E. Johnson

60% approve of CEO

65% positive business outlook

Brooklyn Public Library has an employee rating of 4.0 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooklyn Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

175 reviews
2.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

You learn something new every day, there are lots of opportunities to lead programs in your area of interest, most staff are inspirational at how well they work with a difficult population, and outstanding benefits help make up for a middling (at best) salary. Each branch offers a different experience and you can work with a much different population from one branch to the next. Lots of opportunities to make a difference in someone's life, even a small one.

Cons

Newer staff are thrown in front of the bus every summer only to be pulled back at the last second as part of the library's annual "budget dance" with the city. Many supervisors are painfully resistant to change, and there is a lot of unnecessary bureaucracy in general system-wide. A new "self check-out" model is leading to the blurring of the roles of librarians and clerks at many locations. Constant budget cuts mean inadequate materials, the inability to adapt to rapidly changing needs, and dissatisfied customers. Most of the buildings are dirty, overheated, and generally inadequate. Most disturbingly, due to the recession and budget cuts in social services, the number of people using the library who are very troubled and sometimes potentially dangerous is increasing, and security in the libraries has been reduced, leading many staff to feel unsafe. Even when there is an officer, you're usually on your own to deal with the problems. All that said, working at BPL really is an interesting and often rewarding experience -- but the constant budget problems are really interfering with the library's function and the morale of its employees.

1.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

-working with students is pleasant -evenings and saturdays available to work -working towards decent cause of helping students with hse

Cons

-poor upper management and leadership -lack of direction and clarity -no camaraderie, just facade of calling us a "team"

2.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

You start off with 3 weeks vacation, a good number of paid holidays, sick-leave. No OT required. Basically the kind of job that is done by the end of the day--nothing hanging over your head. Union--protects your job

Cons

Salary: Very low wages; no increases until union negotiates a new contract every 5 years or so. Even then, it only amounts to a cost of living increase. If you work only part-time, you don't get any raises until the minimum wage increases. You could be working there for 8 years with no increase, no benefits. Nepotism: When a promotional job is advertised, don't bother applying unless you are a favorite of management, i.e, sucking up to them, gossiping with them, stabbing your co-workers in the back for them, etc. They already have someone in mind for that job, and that person will get it! No justice: Managers welcome spying on co-workers; love to hear gossip and encourage it from those who are brown-noses, but you never get a fair hearing. Once something is said by one of their cronies, you ARE guilty! - Hardworking clericals are penalized by being made to take on additional jobs, while the lazy coast along and get away with it. They aren't required to do much, so long as they show up and kiss-up. Unprofessional: Managers are very disrespectful, many times in public, to librarians that they don't like. They are constantly being scolded in public and in staff rooms, rather than in private meetings. - Managers have racist attitudes, and make racist comments depending on what neighborhood they are in. In my heavily Jewish community, I've heard many racist comments by management about the patron population. Limited scope: Due to lack of staff, librarians are relegated to doing practically the same job that the clericals do. They sit at the reference desk all day issuing library cards, helping patrons use the computer, and throwing out perfectly useful books (weeding the collection), because the shelves are too full, instead of creating programs that promote literacy and a love for the written word. - In keeping with the above, when there is down time, we are not allowed to read a book at the reference desk. God forbid that we should give the impression that reading is a good thing. I guess "Candy Crush" is a preferable alternative. Union ( yes, I have it both in the pro and the con!) Protects the job of the hardworking, as well as the job of the person who shows up and does absolutely nothing all day!

Viewing 1 - 3 of 175 Reviews

Glassdoor has 208 Brooklyn Public Library reviews submitted anonymously by Brooklyn Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Brooklyn Public Library is right for you.