Business Wire reviews

1.7

9% would recommend to a friend

(237 total reviews)
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Geff Scott

8% approve of CEO

9% positive business outlook

Business Wire has an employee rating of 1.7 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Business Wire employee rating is 54% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

237 reviews
1.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

They have mastered the offboarding process. See the cons.

Cons

After being CEO for more than 5 years after being promoted from CFO, Geff Scott cannot figure out what to do with Technology. Within 2 years, the following events happened: 1. A new CTO was hired. 2. The CTO conducted several rounds of layoffs and reorganizations, including eliminating the Innovation Lab. 3. The CTO was then himself fired. 4. All of the CTO's reports now report directly to Geff and have been for at least a month. There is no single leader. Senior management made the statement, "Development is what has gotten Engineering in trouble in the past. We need to be doing more support work." Very senior leaders in the company are buying into that statement and direction. Even though some contracting vendors have had previous failures delivering for Business Wire, the company now trusts about a half dozen new vendors for efforts like cloud migrations, software modernization, and CRM instead of its own Technology department. Prospective job candidates for Technology should consider how senior management motivates its workers. Rather than using raises, promotions, and bonuses, they are using layoffs and formal disciplinary actions. In those same 2 years, 8 different individuals in Product and Technology received warnings, performance improvement plans, and/or terminations for cause. If you are favored, you will receive tremendous praise from directors and even be able to talk to the CEO. History will be re-written so your mistakes don't even matter. Once you are out of favor, then you are nothing. You'll notice that based on how your co-workers interact with you (or cut you out altogether). If you anger the CEO, even if you are speaking up trying to help with failing projects, expect to be HR'd out. History will be re-written again, and those earlier mistakes will be back. Current employees should be asking themselves why many of the current job postings for principal engineers and architects are paying far more than what managers and even directors were getting paid. They also should be wondering why so many tasks surround documentation and architecture diagrams as opposed to feature development. What projects have been planned for the second half of 2024? Any? These are just the problems with Technology. Across the company, people that have put in decades with the company are being laid off with very small severances. No gold watches or plaques are given - just random Zoom calls where someone from HR shows up. Editorial is continuously shrinking even though editors are the bread and butter of the company. Does the company think AI will be able to help? That would require innovation. Re-read the part where the CTO got rid of the Innovation Lab.

1.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

A few great people work here

Cons

Business Wire has a unique leadership structure where the Chief People Officer (CPO) holds significant decision-making power, even more than the CEO. The CPO's responsibilities span various areas, including strategic corporate decision-making, sales management, product development, and workforce management. However, this unconventional structure has led to chaos due to the CPO's lack of professional experience in sales and industry knowledge. This power imbalance has caused interdepartmental dissonance between the CPO and CEO. The CPO publicly expressed concern about the CEO's tendencies, including avoiding unfavorable information and going on tangents. Individuals are laid off specifically to help the CEO focus on primary responsibilities. Under the CPO's leadership, her team has received raises, discretionary bonuses, and job security during workforce downsizing despite their lack of impact on corporate revenues. However, other organizational units regularly experience workforce reduction and reduced bonus pay. It is unusual for the CPO to have these responsibilities. One obvious issue of Business Wire's leadership is the constant hiring of false prophets. Each new senior hire has convinced leadership that their solutions will increase revenues or fix technology issues, despite needing to learn the industry, customer needs, or technology. Each of these hires is fired within a year or two, replaced by yet another pied piper. There are multiple reasons not to work here, including the risks of being fired for speaking up and the need for more focus on product development and upkeep. Additionally, there have been no recent product launches, and there needs to be a visible roadmap for the future. Due to ongoing layoffs and terminations, sales teams rely on steep discounts to retain customers and win new business, directly impacting the organization's long-term strategic frameworks. The company's constant leadership changes and over-reliance on the CPO have caused a lack of clarity, negatively impacting morale and success. The workplace environment is also hostile and lacks mutual respect. Prospective employees should consider the contradiction between the organization's high-profit margins and the use of Performance Improvement Plans (PIPs) and workforce reductions to motivate workers. While profits are crucial to success, they should not depend on layoffs. Issues of concern related to leadership's behavior or scarcity of objectives, vision, and ethical quandaries sent through Berkshire Hathaway's designated oversight mechanism are routed directly to the CEO, resulting in terminations. This procedural anomaly causes considerable trepidation for current and former personnel.

1.0
Dec 30, 2018

A sinking ship

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and work life balance.

Cons

CEO Geff Scott is a visionless buffoon. He's been on the job for about 18 months and we are on our second set of consultants as a company. We have to hire these consultants because he can't plot a future on his own. As CFO, he wasn't keeping basic financial benchmarks, yet was somehow promoted to CEO. It's ridiculous. Salaries are low, so as a result, our operations team is a disaster. Business Wire just had a botched roll-out of "upgraded" news distribution software. The result was news releases (our only product) weren't posting to the top financial websites that my clients pay for. This happens routinely because our tech is subpar and there are no consequences for mistakes. It makes it extremely difficult to sell clients on our services. The new, Geff Scott-hired HR team has ruined the greatest benefit this company had: its benefits. A family of four will have roughly $5K fewer in available benefits in 2019 than they did in 2018. They fired the person who spearheaded these new policies, but are keeping the policies. An utter disaster that has noticeably hurt morale. And last, but not least, is bad work atmosphere. When lots of bad changes happen all at once, you predictably end up with unhappy employees. Everyone I know is updating their resume and plotting a move to a different company. It's a shame, too, because Geff Scott, and the decisions made on his watch, have ruined a once great company. There are better salaries to be had in sales, so I recommend looking elsewhere, either to a more stable company or a better salary.

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