Does Businessolver pay their employees well?

According to anonymously submitted Glassdoor reviews, Businessolver employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Businessolver. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Businessolver?

63% of Businessolver employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Businessolver 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Businessolver?

Member Advocate (32) , Client Champion (12) , Participant Services Representative (12) , Client Operations Lead (11) , Client Operations Lead (COL) (11) , Client Services (9) , Member Service Representative (9) , Client Relationship Manager (8) , Software Engineer (8) , Customer Service Representative (7) , Configuration Specialist (6) , Project Manager (6) , Sales (6) , Systems Relationship Manager (6) , Analyst (5)

What are the pros of working at Businessolver according to real employee reviews?

"Great for people who might not know right away after college what they want to do" ((in 63 reviews)); "They will try to sucker you in with free food and promises that don’t exist." ((in 33 reviews)); "Pay is good for a part" ((in 21 reviews)); "100% work from home customer service." ((in 16 reviews)); "People that really is it great coworkers" ((in 16 reviews))

What are the cons of working at Businessolver according to real employee reviews?

"There is no work/life balance" ((in 25 reviews)); "They hire external management, who know NOTHING about benefits, and give them very little training." ((in 18 reviews)); "Be sure to ask for as much as you can upfront because you won't be getting a raise." ((in 18 reviews)); "Awful management and employee relations" ((in 17 reviews)); "Lack of leadership (unless you work at the headquarters)" ((in 14 reviews))

What are employees saying about Businessolver layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Businessolver layoffs and their outlook for job security at Businessolver in 2026.

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Businessolver

Businessolver reviews

3.4

63% would recommend to a friend

(130 total reviews)

Jon Shanahan

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 9, 2026

Supportive environment but high workload and low pay

Configuration specialist

Recommend

CEO approval

Business Outlook

Pros

Work environment is supportive and encourages knowledge sharing and collaboration.

Cons

Work volume and capacity is a concern especially during open enrollment when due dates are at risk. Tasks are often escalated due to late requirements or change in project scope, leaving less time for proper QA and testing. Salary compensation does not match up with increase in cost of living and health care premiums.

2.0

Mar 18, 2026

Unrealistic expectations

Member advocate

Recommend

CEO approval

Business Outlook

Pros

Remote; Opportunities to learn more about benefits

Cons

They want you to learn and master multiple skill sets within 6 months, no learning curve, inept support, clients having to wait weeks if not months for an answer (not a resolution) on open cases, no structure, no coaching, you get paid crumbs for doing a lot. Other companies have dedicated teams for COBRA, Direct bill l, LOA etc. Not here. They pile up the responsibilities on you within the 4-6 months and the only way you get a raise is based on how many clients you are trained on not on how many skill sets you have. They literally tell you, in orientation, if you’re not going to drink the kool aid you can leave. It’s cultish. They have a very antiquated attendance system. God forbid you get sick on a Monday or Friday and it wasn’t planned. What software company still operates like this??

4.0

Mar 11, 2026

Great place to learn and grow

Marketing

Recommend

CEO approval

Business Outlook

Pros

- Access to leadership - investing into employee growth and continuing education - private equity - fully remote

Cons

- low pay for market rates - they move fast here which can be overwhelming at times

Viewing 1 - 3 of 130 Reviews

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Jobs at Businessolver

Employee Benefits Advocate (Remote)

Employee Benefits Advocate (Remote)

Client Services Manager (Remote)

Temporary Creative Designer I (Remote)

Compensation Analyst (Remote)