Byline Bank reviews

After riding out the storm of the Fasseas/TARP era, many of us "legacy" employees had high hopes for the Parracchini team. Now, I understand there's a lot of "bashing" from the legacies on Glassdoor, but you have to understand we had had no raises, no benefit increases, absolutely no communication from the top, and had basically stagnated for several years, while checking Crain's every morning to find out if the FDIC was coming in to shut us down. Yes, Mr. Herencia and Mr. Paracchini did put a lot of work into rehabbing the mess that was Metropolitan Bank Group. But at the time I left over 2 years ago, there was still no change to benefits, no pay increases, and very little recognition from the top down as to the "nitty gritty" the retail employees deal with every day. That's my biggest issue with the company-employee recognition. I'm not referring to raises, Christmas parties and sales goal awards (but those would have been nice too). A branch near my location was robbed-at gunpoint and by two men acting violently. Nobody was hurt, but all employees working that day were told to stay home the following day to recover. I volunteered to manage the branch the next day( a security guard was assigned to stand watch). The teller involved in the robbery called to ask me to relay to the BM that she didn't think she could work the rest of the week. Poor kid could barely hold the phone straight, she was crying and shaking so much. Needless to say, she quit. I had asked if an EAP rep had reached out to all involved in the incident for counseling, considering the circumstances. The response was no, but employees are aware that the EAP is available for counseling and the number is readily available in each branch. That was it. This girl clearly could have benefited from help, but oh well, she never called herself? That's not right, and I told HR so in my exit interview. My other problem- when I was searching for a new job, I came across a job posting for a Teller Supervisor for Byline- entry pay $13-14 an hour. My Teller Supervisor- worked with the company over 8 years, made less than $11 an hour. Yeah, I get you have to offer competitive pay- but boy, my TS sure felt like garbage when he saw that. In a nutshell, I did establish a great banking foundation here, but I would advise any Retail Banking candidates looking for work here, to move on after you've gotten enough experience. It's only going to end in disappointment for you.

This bank formerly known as North Community Bank was once that job I always wanted to have. Great coworkers, bosses, and customers. The bank had a community feel and that's what set it apart from other banks. Fast forward to 2015 the bank is a mere shell of its former self. The bank was under a consent order from the FDIC from 2009 to mid 2014. The recession and the housing bubble almost caused the bank to fail. Having worked for the bank during the best years a lot of us decided to Weather the storm and stay with the bank. The bank was bought in 2013 by a private group of investors, they made positive changes pretty quickly but have yet to address salaries with current employees. The employees that stuck with the company through the bad years are not eligible to get raises unless they look for another opportunity internally that would be considered a promotion. Yet come in from the outside and you'll get paid a fair wage. The excuse is people have different experience education Etc. That's just part of the problem. There are so many problems within the organization. The Regional Managers that we report to are scared of their boss. When we have concerns we address them to our Region Managers with the expectation that she will hear about them. The message is never passed along and swept under the rug. When we have our quarterly meetings and the She is there, she asks us to bring up any concerns we have. She says we can ask anything, that it's a "safe zone". No one believes her and people don't ask any questions. In my experience if she doesn't like the question she will ignore it and move on. She has unrealistic expectations of the sales we should generate as a bank. The bank expects us to produce when they do not want to invest in advertising and in their people. The only way they will attain it s by engaging all of the employees and creating a culture where employees outside of headquarters feel valued. Coming to the branches once a year to say "hello"