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      C3 AI

      Engaged Employer

      C3 AI reviews

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      3.1

      45% would recommend to a friend

      (814 total reviews)
      avatar

      Stephen Ehikian

      40% approve of CEO

      33% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Culture & values

      2.6

      Senior management

      C3 AI has an employee rating of 3.1 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The C3 AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      814 reviews
      1.0
      Mar 22, 2019

      Flawed Processes, Flawed Values, Culture of Fear and Mistrust

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great coworkers - good mission - free lunch - nice office - fun sports events

      Cons

      All of the problems I've faced here seem to be the result of poor leadership: - The CEO's decisions are final and non-negotiable (regarding both culture and business). - The management style is archaic, stemming from fear and mistrust of employees. For instance, engineers must log every minute of their work, and are hardly allowed to speak with other employees outside of their team unless 1) explicit permission is granted by management and 2) a "ticket" is filed for the meeting to capture the time spent speaking to outsiders. Engineering management has no idea how to lead people properly; the "apps" team management is especially clueless and ineffective. - There's a "no work from home" policy, which isn't the best but is fine since all employees were told before being hired. The problem with this, however, is that employees are only given 5 sick days per year and are not allowed to work if caught being sick. Got a cold, yet can still get work done at home? Nope, take a sick day, stop working. Out of sick days? Pretend not to be sick when you come into the office or take PTO. Out of PTO? Don't get sick or don't get paid. - Some employees, including the person at the front desk, are treated like garbage. I've seen execs randomly yell at subordinates in front of everyone for virtually no reason, embarrassing them terribly. - C3's mission is overall good, but for a company who began by focusing on the energy industry in order to combat climate change, our customers nowadays are pretty heavily skewed towards Oil & Gas companies.

      avatar
      C3 AI Response
      7y
      We are sorry about your experience and perceptions. C3.ai is rapidly growing and does drive a formal and collaborative engineering process to prioritize and deliver product to meet market and customer expectations. With sales growth of 100% and headcount growth of 100% year over year, we are very focused on building a great culture, our customers successes, and on-time delivery of a highly differentiated product. In regard to your comments: 1. We hold all our engineers to high standards of code quality and sprint delivery with well-established tools and processes. We use Jira for release and engineering management and request engineers to keep track of their work. These are consistent with established best practices in agile software development and followed by the world’s best engineering organizations. 2. Your assertion that people yell at employees in the office is absurd and is antithetical to the culture at C3.ai. 3. C3.ai management is hard at work building a successful software company and has a stellar track record of building multiple market-leading large-scale enterprise software companies. That record speaks for itself. 4. We understand that when an engineer receives a negative performance review for not delivering on projects or consistently delivering poor quality code, he or she may respond negatively and lash out.
      1.0
      Mar 17, 2020

      Toxic culture

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm struggling to think of any

      Cons

      Tom's internal email during the coronavirus crisis sums up this company and it's management's attitude to it's employees. Working from home during this global health crisis is treated as a "perk”. Instead of being sympathetic to the current situation and the stress it places on their employees, C3 decided to discourage people working from home unless mandated by the government and double down on their obsession with micro-managing their employees by asking them to report online to daily morning team meetings, provide daily task status emails to account for how the 8 hours in a day was spent on top of the existing innumerable status reports. Employees have also been mandated to appear via video in these calls to ensure everyone is dressed professionally at all times when working from home and that they’re not “distracted by family”. Tom Siebel’s disgust for people trying to manage their lives while in his employment could not be clearer. If this sounds like the type of company you would like to work for, please sign up and leave your dignity at the door.

      avatar
      C3 AI Response
      6y
      This review is both untrue and unfair. Tom Siebel’s COVID email to employees and to customers can be reviewed here: https://c3iot.box.com/v/COVID19-Emails . The March 14th email was amended on March 16th to mandate work from home for all California headquarters personnel, consistent with local law. We believe an objective reader will find these messages both consistent with best practices and highly sensitive to the needs of employees, customers, and the community at large.
      2.0
      Nov 8, 2022

      Don't do this to yourself

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * As many others have said, there are amazing individual contributors at this company. I worked with some of my favorite people here. * If you'd like to be really good at pre-mortems at your next job, you'll get a lot of experience here at fighting fires and watching poorly-thought-out decisions go south. This is good experience for the future, no doubt about that.

      Cons

      * lots of fire-fighting instead of planning * lots of poorly-thought-out decisions that result in successful projects being derailed instead of supported and pet projects with no track record of success being handed talent that was pulled from other teams * lots of very bright people with excellent degrees and little-to-no real-world experience of the industry they're working with (I will say that C3 is trying to change that. I'm not convinced they're successful yet.) * choleric CEO whose whims have often derailed entire projects/departments because he isn't patient enough to wait for results or doesn't understand what the product does * (upper) management who is scared of said CEO, so do not communicate issues clearly upward * exodus of experienced talent in the last year I was there * worst company-wide culture I've ever experienced, a large part of which is directly traceable back to management/the CEO (note that individual teams may be exempt from this, but it's hard to maintain that under the outside pressure)

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      ReviewsC3 AI reviews

      Glassdoor has 919 C3 AI reviews submitted anonymously by C3 AI employees. Read employee reviews and ratings on Glassdoor to decide if C3 AI is right for you.