CDW reviews

3.5

62% would recommend to a friend

(4,604 total reviews)
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Christine Leahy

62% approve of CEO

47% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
3.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work with a lot of big-name clients. Most growth I had as an individual. Paid certifications. Support net across the entire organization Just about everyone is willing to help if you are stuck on a problem. The organization goes out of there way to make you work on your weaknesses. If you're vocal, this company is for you and they will prefer individuals like you.

Cons

You will be targeted if you are too quiet and don't participate, even if you get the work done. Management wants to funnel everyone into a specific role, even if you tell them it's not a good fit they get pushy. Being an introvert here and not talking to your co-workers is frowned upon, you will be seen as a 'slacker' or someone that's 'aloof' and 'doesn't want to be there. Other individuals who work less, but 'stand out' managed to keep their jobs with the layoffs just because they are vocal. I was affected by the recent layoffs and it has to be because I am on the quieter side since i was hitting my metrics. Management 'suggestions' are requirements, if you don't fulfill them you will be spoken to. Just make it clear from the get-go that it is REQUIRED. For instance, timesheets are submitted every Friday, and my manager has admitted to me they don't fill there's in until Friday, but since I'm not a manager this exception doesn't apply to me, and I was written up for doing the same thing. it was touted as a suggestion to fill in your timesheet every day, not as a requirement.

1.0
Jan 7, 2018
Recommend
CEO approval
Business Outlook

Pros

If you're performing well sales wise you can do all of the following: come in when you want, wear what you want, make demands for pretty much anything. Also, there is constantly free food and happy hours that are all paid for. The customers you work with tend to be pretty decent people and are enjoyable to work with

Cons

If you're a minority, good luck making any advancement in the company. You want to know the definition of the "good ol' boys network"? Work here. If they were to take a demographic sample of my office alone, HR would have to address the issue that day. Not only is everyone in key positions white, even within that there is an endless amount of politics that are almost impossible to subvert. Also, you will be pulled into endless training's that will be of little to no use to you and you will also be asked to complete other useless training's that pull you away from your job. And lastly, you will find that the thing that will impede you making as much money as you want is not your customers but the company itself. Your resources are stretched and overworked. So, like any other rational human being would do, they prioritize those who bring them the largest deals. And I bet you're asking, "how do I bring them big deals if they're the ones who are supposed to help me get to that point"? Well my friend, you figure that out, and you can make money at CDW! Happy Selling! Oh, and lastly, the turnover rate is ridiculous.

5.0
Apr 6, 2015
Recommend
CEO approval
Business Outlook

Pros

1. The People - At CDW, relationships matter...with Customers, Partners, Community and each other 2. The Culture - Every day is different, and there is never a dull moment 3. The Values - Everything we do revolves around the Customer. Success means never being satisfied and we operate our business with passion and integrity.

Cons

The pace of change in our industry is, at times, overwhelming, and we are often asked to do more with the same amount of resources...or sometimes less. But, with the right mix of time management, prioritization and communication, successfully navigating constant change is achievable.

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CDW Response
11y
CDW is a high performing organization with a record of delivering results. We know this wouldn't be possible without the dedication of our coworkers, our supportive culture and our unwavering commitment to our values. As noted in the review, at CDW, we believe success means never being satisfied. We are always looking for ways to improve, not only with our external customers, but in ways our coworkers find meaningful. Please share your ideas with your Business Partner or manager on how CDW can cultivate even more work/life balance. Thanks for your feedback.
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