Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 47 reviews)); "Great People and team members" ((in 28 reviews)); "Really cares about employees." ((in 14 reviews)); "Great PTO and added benefits" ((in 14 reviews)); "The company does a great job at engaging team members through Voice of the Employee program." ((in 11 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Senior leadership lacked the know how and experience" ((in 25 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "poor training however they expect quality work and will write you up for it" ((in 21 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews)); "Upper management (with some exceptions) is poor." ((in 12 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

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CareCentrix

CareCentrix reviews

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3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

5.0

Jan 30, 2026

Pretty decent

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

CareCentrix Response

3mo

Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.

5.0

Jan 29, 2026

Very good company

Nurse

Recommend

CEO approval

Business Outlook

Pros

Lots of care for the employees. Benefits were great.

Cons

Reduction in force caused layoffs

CareCentrix Response

3mo

Thank you for your review. We’re grateful for your kind words and feedback. We value the contributions you made during your time at CareCentrix and wish you the very best in your next chapter.

5.0

Dec 5, 2025

Highly Recommend

Rn nurse supervisor

Recommend

CEO approval

Business Outlook

Pros

Remote work for nurses, Fair interviews, quick turnaround and response time (they don't leave you wondering for weeks on end)

Cons

Equipment and software is older but you get used to it

CareCentrix Response

5mo

Thanks for taking the time to share your experience! We’re happy to hear that you found the recruitment process fair and the communication timely — we know how important clear and quick responses are when you’re job searching. We also appreciate your feedback on the equipment and software., we continually evaluate our technology to ensure it supports our nurses effectively. Thank you for your leadership. Wishing you continued success at CareCentrix!

Viewing 1 - 3 of 618 Reviews

Jobs at CareCentrix

Account Management Director

Physician Reviewer (Part Time)

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)