College Board reviews

3.5

54% would recommend to a friend

(659 total reviews)
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David Coleman

68% approve of CEO

66% positive business outlook

College Board has an employee rating of 3.5 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The College Board employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

659 reviews
3.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

This is a decent job for people with education backgrounds who are tired of low pay. The money and benefits are definitely competetive--20 days PTO/10 sick days, and health insurance good enough for my family. They also do 401k matching up to $10k. I appreciate that they're allowing us to WFH permanently post-Covid. The organization is quite siloed, so I interact with upper management quite little and have no idea how other departments operate, but mine feels laid back and full of people I genuinely like.

Cons

I deeply distrust all of upper management, to be quite honest. It seems as if CB does mass layoffs every 7-10 years when they decide that the current iterations of their tests are no longer profitable. This time around, they fired 10% of the staff--40% in my department. I was pretty creeped out by the way management has handled this layoff--lots of corporate speak, the phrase "There will always be barbarians at the gates of Rome" was thrown out--and it made me seriously rethink my plan to stay at the organization long term. In the wake of the layoff, CB has rushed to churn out a totally new set of products at the expense of quality, not to mention employee morale and work-life balance. It all feels very rushed and ill-conceived. The higher ups get all misty eyed when they talk about how much our organization helps students, and I'm just not buying it. Just look at all the ways the SAT nickels and dimes students, or the fact that they sell their data to colleges who solicit applications from students who have no chance of getting in, just to keep their admissions numbers low. The resumes of the leadership team read like a roll call of educational programs that are iffy at best, actively harmful at worst--Common Core, Teach for America, test prep companies, etc. I'm obviously implicated too, because I choose to stay, but it's just disconcerting to hear the dissonance between what CB does and what CB thinks it does. I work here because I need a job and am qualified for this work, but I do not believe in our mission for one second. I might have before, but this recent layoff opened my eyes to the fact that this is, bottom line, a business. The SAT and AP are money makers, and it's the money, not the best interests of the students or the staff, that they will guard at all costs.

1.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Only about 5% of the company actually works. If you are in the 95% you have the responsibilities of an easy part time job and collect paychecks while waiting for those ahead of you to quit or retire - 20 days PTO - 10% retirement match

Cons

Career growth has nothing to do with merit or what value you bring. Striving to do your best work doesn't move you up the ladder any faster. Career progress is achieved exclusively by doing whatever your direct supervisor says and staying put about 50%-100% longer than you expect to get promoted. Hopefully your manager has some pull upstream to eventually get the promotion approved. Salary raises and bonuses are miserably low. Negotiate your worth on the way in because after that you are stuck there no matter what you do. Serious disconnect between the levels of management. C level is on another planet preaching down to us. VPs are vague dreamers that don't know how to run a business. 'Executive' leadership are neither executives nor leaders and have no idea what they are doing or how to get work done. Just about everyone else treats the job as a part time gym membership - effort only happens when it gets visibility or around a peak season. Completely failing to digitally transform and there is a MASS exodus occurring of anyone with any marketable talent The company has faced 7 years of sustained profit loss. We haven't figured out how to deliver assessments digitally and we've already had 1 round of massive layoffs. I think there is a good chance we are living through the last days of the College Board and a big player in education. Tests are optional and tech companies are getting into the space with better digital solutions. The future does not look bright.

1.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Looks good on a resume

Cons

VERY low glass ceiling for people of color Very few opportunities for movement within the organization if you truly don't have anyone advocating for you behind the scenes (favoritism) Secretive about salary and pay bands Someone else said it best: they're a big corp cos-playing as a non-profit...and I agree.

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College Board Response
2y
Thank you for sharing your feedback on working at College Board. We take your feedback very seriously and your comments are concerning to us. Your experience is not what we want for our employees and we hope you will share your concerns with your talent business partner, if you haven't already. Diversity and inclusion are core to our organization and mission of serving students and we aim to create an inclusive work environment where employees from all backgrounds feel welcome, valued, and respected. We are disappointed to hear that you do not feel that way.
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