Coverage X reviews

2.7

32% would recommend to a friend

(10 total reviews)

49% positive business outlook

Reviews by job title

10 reviews
2.0
Apr 6, 2026

Work with CAUTION

Recommend
CEO approval
Business Outlook

Pros

Simple job 3 step Process No standing

Cons

Associates act unprofessional, management is somewhat decent Not much room to grow unless your a favorite to them Advertised commission structure does not allow for individual to reach quota for month given that you are put on funnels for outbound calls decided by management. You could have a good or may have a bad one… who knows?

2.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The job functions itself is easy, making outbound calls via auto dialer(Vici Dialer) to new and existing leads to sell extended auto warranties. They do offer PTO and other benefits like health, dental and vision insurance but no 401K.

Cons

This place is very poorly run. Management likes to play favorites with certain reps and will give you a hard time if your numbers are off. This company allows supervisors to get away with a lot of the floor and very unprofessional! They didn't give me proper warning like a write up before they let me go after over 1 year working for them and refused to transfer to other positions that allowed others to move to. Also, they will not pay out your PTO if you have any left when you are terminated!

1.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay to work ratio. Hour long lunch. Holiday pay.

Cons

You will be hired with a group of 12 other people and trained on how to pester people with cold calls and get a nearly unobtainable sale. Working here is genuinely the definition of walking on eggshells since you are essentially making the company your base salary before they let you go, that typically takes about 2-3 months. After that, they’ll let you go on a reason of “performance” which is false since multiple records I’ve seen from multiple teams state the average is 2-3 sales a week after compiling. If you fall into that, which you most likely will, you’re toast after a couple months. So keep that in mind. Management will try to paint a picture that you not getting sales is your fault, the reality is, you are put into tiers of leads by the higher-ups and if you are on that bad lead list you will in turn do bad. Also, inbound callers on your team are put under the same stats as outbound callers and also steal all the spiffs from the hardworking outbound callers. Every team-lead will give you the same regurgitated “solutions” that are common sense and really don’t help at all with your situation since, once again, your leads are just bad. On top of this, closers use pushy, bully-like tactics filled with lies and manipulation to force the customer into a sale. General cons of this job outside of the bad ethics include: 3 month probation locking you from using any PPTO, and no holiday pay until that is over. Walking on eggshells 24/7 wondering when you’re next in line without a warning. Super strict attendance policy. Pretty outdated moldy building. It’s getting a roof so I guess that’s a plus. Computers always have issues.

Viewing 1 - 3 of 10 Reviews

Glassdoor has 13 Coverage X reviews submitted anonymously by Coverage X employees. Read employee reviews and ratings on Glassdoor to decide if Coverage X is right for you.