Is Cox Automotive a good company to work for?

Cox Automotive has an overall rating of 3.7 out of 5, based on over 2,569 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 70% of employees would recommend working at Cox Automotive to a friend and 64% have a positive outlook for the business. The best reviews about Cox Automotive have been left by employees working as Performance Manager , Driver and Project Manager .

Does Cox Automotive pay their employees well?

According to anonymously submitted Glassdoor reviews, Cox Automotive employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Cox Automotive. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Cox Automotive?

70% of Cox Automotive employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cox Automotive 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Cox Automotive?

Software Engineer (71) , Senior Software Engineer (56) , Director (53) , Performance Manager (42) , Senior Manager (31) , Manager (30) , Software Engineer II (24) , Account Manager (21) , Project Manager (21) , Customer Service Representative (20) , Regional Sales Manager (19) , Sales (16) , Driver (14) , Product Owner (14) , Product Manager (13)

What are the pros of working at Cox Automotive according to real employee reviews?

"Benefits are great and affordable." ((in 385 reviews)); "The people are great and the Arizona office feels much more like a family run business than a huge corporation." ((in 184 reviews)); "Great culture where I've been empowered and celebrated for the strengths I bring to the team." ((in 161 reviews)); "Work life balance is great and you have a ton of outlets for help." ((in 140 reviews)); "Good work and pay." ((in 117 reviews))

What are the cons of working at Cox Automotive according to real employee reviews?

"Poor leadership and loss of company direction" ((in 47 reviews)); "Constant layoffs" ((in 41 reviews)); "All account managers have far too many clients to provide any real value." ((in 37 reviews)); "Low salary in this company" ((in 23 reviews)); "Poor upper management." ((in 19 reviews))

What are employees saying about Cox Automotive layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Automotive layoffs and their outlook for job security at Cox Automotive in 2026.

What Cox Automotive locations have received the highest employee ratings?

Milwaukee , Boston , Carmel , Kansas City , Houston , Detroit , Wilmington , Bordentown , Denver , Burlington

Cox Automotive reviews

Compare reviews

3.7

70% would recommend to a friend

(2,306 total reviews)

Steve Rowley

78% approve of CEO

64% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Culture & values

3.6

Career opportunities

3.4

Senior management

Cox Automotive has an employee rating of 3.7 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

2K reviews

2.0

Mar 7, 2019

Buyer Beware and Proceed with Caution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good benefits structure. - Flexibility with work/life balance. - Revered and respected brands in the portfolio. - You won’t get bored. - Respect from dealers who know the company and brands.

Cons

- Cult-like, immature and fundamentally inept senior leadership - Toxic working environment that is fostered from the top-down. - A culture of incompetence that execs are invested in. - But that impacts employees greatly. - Political undertones that suffocate qualified talent and company progress. - Still too many employees on some teams, meaning there will need to be more cuts in the future. - Lack of innovation - with no concrete plan to fix it. - No career pathing or growth whatsoever - teams and employees are shifted around at will without regard for what those teams or individuals may want to do.

Cox Automotive Response

7y

First of all, please know that we appreciate your many years of service with the organization. While it’s not easy to hear about team member experiences such as yours, we thank you for your feedback and appreciate the fact that you also underscored your belief in the inherent goodness of your former colleagues. As you mentioned, our industry (and our company) are going through unprecedented levels of change. That has created challenges and required hard decisions. It has also inspired us to make shifts in our strategy and open up new opportunities for our people in order to lead the change we know clients and consumers expect and deserve. Thank you for your thoughtful and detailed feedback and for taking the time to share a review. We wish you the best as you continue to grow your career.

1.0

Dec 16, 2015

Brutal Environment - Trashing the Great Cox Rep

Director

Recommend

CEO approval

Business Outlook

Pros

Great location, great parent company with pension and good benefits.

Cons

Politics, politics, politics. Revolving door for senior leaders. It is all about who "likes you" and nothing about performance. If you are at the director level or above, you have no job security. Mid managers are the fall guys for the senior execs. Do not expect a future in this organization unless you plan to stay at the lower levels where you don't get noticed. Reorgs constantly happening with no benefit. Seems to be how leaders get rid of people they don't "like." Executives (Sr. Director, VP level) just disappear under a vague cloud and no one knows why. Everyone is scared they'll be next. Employees know they should NEVER disagree with their boss or they'll be gone. Apparently no one goes to bat for good employees whose boss decides they don't like them even if they have a great track record. The people who survive are the ones with no backbones who don't even try to drive position change. I have watched the best people leave or be fired. Mediocrity remains. Pressure is to "get it done" with no regard for what the right "it" actually is. Lots of tasking, no strategy. Lack of leadership teaming across the businesses. Every leader driving their own agenda. HR is no help ... they have no credibility and are leading the reorg parade. Eventually it will become clear that the real problem is leadership. Brutal environment.

3.0

Sep 3, 2017

Good Company, Weak leadership

Director

Recommend

CEO approval

Business Outlook

Pros

Good company to work for. Good life work balance, benefits and working environment.

Cons

Layoffs. Mutliple mergers are requiring major layoffs killing moral because of the way it is being handled. Depending on the group you are with leadership is poor. I spoke to my (remote) boss for about an hour evey 2 weeks. No guidence or direction. Politics play a big role

Viewing 1 - 3 of 2,306 Reviews

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Buyer Beware and Proceed with Caution

Brutal Environment - Trashing the Great Cox Rep

Good Company, Weak leadership

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