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      Cracker Barrel

      Engaged Employer

      Cracker Barrel reviews

      3.2

      50% would recommend to a friend

      (8,430 total reviews)
      avatar

      Julie Masino

      32% approve of CEO

      37% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      2.8

      Senior management

      Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Jun 9, 2025

      The Best Job I've Ever Had

      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Interacting with people all day. *Meeting people from all over the world. *Gaining friends and family. *Motivational leaders in the workplace.

      Cons

      *Long hours on your feet. *Rude guests sometimes. *The environment can be very over whelming if you are not a person that can handle multi-tasking.

      avatar
      Cracker Barrel Response
      11mo
      Thank you for taking the time to share your experience. We appreciate your input and are happy to hear you enjoyed your time at Cracker Barrel!
      2.0
      Jun 3, 2026

      Poor leadership and inconsistent workplace environment

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

      Cons

      *Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

      Viewing 1 - 3 of 8,430 Reviews
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      ReviewsCracker Barrel reviews

      Glassdoor has 8,553 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.