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      Custom Ink

      Engaged Employer

      Custom Ink Software Developer reviews

      2.6

      3% would recommend to a friend

      (7 total reviews)
      avatar

      David Doctorow

      Not enough data to show CEO approval

      3% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      2.7

      Career opportunities

      2.3

      Culture & values

      1.7

      Senior management

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      2.0
      Jan 31, 2024

      Disorganized and Lost Their Way

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The employees they do have are treated well - Decent career opportunities - All of my peers were amazing people

      Cons

      - Disorganized management (constantly moving targets, contradicting business updates month-by-month, and poor communication from leadership) - "Golden Rule": It sounds stupid, but it was one of my favorite parts of the company. Treat others how you want to be treated. A core value from the CEO and Founder. Along the way, the company made repeated choices that went against this, to the point where it feels insulting they have that included in their values. This includes mass layoffs in favor of cheap labor, despite "one last final push" till we were a public company. Many of these employees had been with the company since its beginning. The entire 2023 year left a massive bitter taste in my mouth and many others. Beware of this company's culture before you enter. - Their shirts are way overpriced

      avatar
      Custom Ink Response
      2y
      We greatly appreciate your candid feedback. It's invaluable in guiding our efforts to enhance our service. We recognize the hardships faced by everyone affected, despite our efforts to soften the impact with comprehensive severance packages and prolonged benefits. We empathize with the challenges you've encountered and assure you that we'll convey your comments to our team. Should you wish to discuss your views in more depth, do not hesitate to contact us at inkerfeedback@customink.com.
      3.0
      Jan 11, 2024

      Not what it used to be

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, low stakes product, people are nice, good work life balance

      Cons

      Workers have very little say in direction of company Fickle, wavering, out of touch leadership is isolated from suffering consequences Focus on enterprise over community They fired about half of the technology division suddenly and are focusing on hiring contractors and offshoring

      avatar
      Custom Ink Response
      2y
      Thank you for sharing your perspective with us; it's crucial for our improvement process. We're aware that, even with our attempt to alleviate the situation through substantive severance and extended benefits for those affected, this has been a trying time. Your feedback is taken to heart, and we will make sure it reaches our team for consideration. For any additional insights you wish to provide, our door is always open for direct communication at inkerfeedback@customink.com.
      1.0
      Dec 10, 2023

      Disappointing

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here

      Cons

      Terrible upper management. Company pretends it cares but it's a con

      avatar
      Custom Ink Response
      2y
      We are sorry to hear that you had a challenging experience working with us. We are constantly working to improve our Inker experience, and feedback like this truly helps us get better. Please reach out directly with more details so that we may understand your situation better: employerbrand@customink.com
      Viewing 1 - 3 of 7 Reviews
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