I will name a few issues, but really they are the symptom of a larger problem. They advertise great technology and charge you for it, but there is no significant technology that they can offer a trading group. Anything proprietary is generally owned by a different division and you will likely not have access to it. All the groups are separate. There is no collaboration, and that is somewhat by design. It's a collection of business with shared resource, so understand you will not get help with much unless it's pedigree items like hardware purchase or technical support. If you are a trader or have a trading business you are siloed off. Really they have mostly become a glorified backer of trading strategies, or if that was always their model it's not always advertised that way. There is definitely a shakeup in management. Lot's of recent defections, retirements, shifting of duties. That could end up being a good thing, but transition is hard. If they can find a way to set the tone for a little more collaboration DRW would be really great. Lot's of resources allocated to anything bitcoin or real estate, but they have such a good shell of a trading company that is ready to be rebuilt. Some divisions do great, but given the resources some cooperation at management and a more focused path would allow them to really move back to the top of the trading space where they really do belong.
