Datadog Customer Success Manager reviews

3.4

52% would recommend to a friend

(44 total reviews)
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Olivier Pomel

81% approve of CEO

65% positive business outlook

Manager, Customer Success employees have rated Datadog with 3.4 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- work life balance - company culture - opportunity for growth

Cons

- complex billing model makes the jobs of cs and sales harder - lack of resources to be able to articulate ROI to customers

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Datadog Response
2w
Thank you for sharing your experience. We’re glad to hear that work-life balance, culture, and growth opportunities have been a positive part of your time here. Your insights are appreciated as we continue to improve how we support our teams and customers.
5.0
Apr 16, 2026

Quite good

Recommend
CEO approval
Business Outlook

Pros

Really good product, reasonable management

Cons

Slow career progression and slow pay increments

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Datadog Response
2w
Thank you for sharing your feedback. It’s great to hear that the product and management have been positive aspects of your time here. We recognize that career progression is an important part of overall growth. If you’d like to explore this further, we encourage you to connect with your manager or People Business Partner to continue the conversation.
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Glassdoor has 1,900 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.