Is Datadog a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Datadog have rated their employer with 3.7 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Datadog employees being 4.0 out of 5 stars. Search open Technical Support Engineer Jobs at Datadog now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Datadog .

Does Datadog pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Datadog with 3.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 17.1% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries and benefits at Datadog .

How happy are Technical Support Engineer professionals working at Datadog?

59% of Technical Support Engineer employees at Datadog would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Technical Support Engineer professionals have also rated Datadog with a 4.0 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Datadog?

Account Executive (184) , Commercial Account Executive (147) , Software Engineer (115) , Sales Development Representative (SDR) (107) , Senior Software Engineer (53) , Sales (44) , Enterprise Account Executive (42) , Customer Success Manager (40) , Software Engineer II (40) , Sales Engineer (39) , Software Engineer(Internship) (33) , Technical Support Engineer (31) , Sales Development Representative (26) , Recruiter (25) , Solutions Engineer (25)

What are the pros of working at Datadog according to real employee reviews?

"I really enjoyed working at Datadog because the culture is great and the work I did was meaningful." ((in 208 reviews)); "great benefits including lunch and fitness coverage" ((in 150 reviews)); "Working with great people and in a fast growing company really gives you motivation and satisfaction." ((in 148 reviews)); "The overall team is great at Datadog with many supportive individuals and a great place to be to grow your technical skills." ((in 58 reviews)); "great office in the center with alot of activities" ((in 54 reviews))

What are the cons of working at Datadog according to real employee reviews?

"Bad management Changing unrealistic KPI Big rotation of employees" ((in 66 reviews)); "Senior Manager: "Just concentrate on your current commitments and that will be enough."" ((in 38 reviews)); "The medical benefits are average, and the 401k match is below other industry leaders." ((in 15 reviews)); "Upper management leans lazily on KPIs and cares little for employee satisfaction." ((in 14 reviews)); "Lack of diversity" ((in 14 reviews))

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Datadog Technical Support Engineer reviews

3.7

59% would recommend to a friend

(30 total reviews)

Olivier Pomel

93% approve of CEO

73% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Technical Support Engineer employees have rated Datadog with 3.7 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

30 reviews

3.0

Jun 2, 2026

Great people and product, but low pay and RTO pressure

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great people and good product

Cons

Low salary and RTO is part of your performance review.

2.0

Apr 21, 2026

Work-life balance but poor management and growth opportunities

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

work life balance Time off

Cons

Career growth Pay Very poor upper management

Datadog Response

Thank you for taking the time to share your experience. We’re glad to hear that work-life balance and time off have been positive for you. We also appreciate your perspective on career growth and leadership, as these are important parts of the employee experience. We aim to provide clear development paths and consistent support across teams. If you would like to discuss it more directly, your People Business Partner is a good place to start.

4.0

Apr 12, 2026

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Nice office, Flexibility, good colleagues

Cons

Limited career opportunities due to the location, and although compensation is reasonable, it could be more competitive.

Viewing 1 - 3 of 30 Reviews

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Datadog Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people and product, but low pay and RTO pressure

Work-life balance but poor management and growth opportunities

Good

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