Diligent reviews

Where to begin? 1) Complete lack of leadership skills at the Director and C-Suite level. It all begins at the top, and unfortunately the top is a group of disorganized, disrespectful, superiority complexed individuals with absolutely no strategic vision. 2) Communication across the entire organization is terrible, including from the CEO. At least 7 acquisitions were made in the past year and little to no communication about product integrations were given until after board meetings when there is a sudden fire drill to increase sales, with sales numbers being the only thing that this company cares about, no matter the cost to employees. There has been absolutely no plan for any department and everyone has to scramble at the last minute to make things happen that the CEO has promised to the board. 3) Leadership mistreats employees and the work environment is prime for gaslighting, obscenely dispectful interactions, and total lack of appreciation for hard work and/or ideas. Leadership is threatened by any good ideas and takes ownership even if the idea was brought up by a lower-level employee OR squashes ideas completely before listening. Directors micro-manage in the worst way, focusing on minutiae that has absolutely no impact and gives zero direction in the areas that need it. 4) The bonus structure is a complete joke. It’s purposely convoluted so that employees are completely unclear about what they are/should be receiving. 5) The "value system" is garbage and means nothing to anyone in leadership; just a thinly veiled guise to appear as a moral and ethically sound organization. 6) Beware: this company is very good at making things sound wonderful, but the work environment at disgustingly toxic at best. No one wants to do any of their own work and slyly continues handing off responsibilities to lower-level employees who are subjected to utter disrespect and unfair compensation. 7) Unlimited vacation sounds wonderful until you're so overworked that taking a day off isn't possible. Leadership expects employees to basically be on call even on days off, even though the office is void of leadership presence nearly every day.

~Hypocritical executives and middle management, do as I say not as I do ~Lots of sales leaders straight out make themselves "too busy" or just don't know how to coach, mentor, and develop sales contributors ~No process, rhyme or reason to many parts of the business, everyone is always reinventing the wheel ~Some sales and customer success leaders take credit for other's ideas ~Huge racial disparity, they have ERGs but it's cannon fodder - they really don't care to support racial diversity, maybe just gender diversity since they have many women they've put in roles ~Sales strategy is worst seen, many successful reps just lone wolf it ~The customer success team is passive-aggressive and will throw folks under the bus to keep their status ~There is better software, many customers still using on-premise solutions, Diligent doesn't know how to convince them otherwise ~Leadership just blames the people below them and like to fire people not realizing it's them that are awful ~CEO is a glorified M&A advisor and scorekeeper who flaunts and relies on his Ivy League background....any excel money aka analyst from any big investment bank can easily do the job he's doing ~Besides being a good old boy, not sure how the CRO still has his job as he's also the least impressive CRO to date ~Company had similar growth issues when they were public, but since they are private only Insight Partners can reign them in or not ~Too many old white guys at this company mixed in with a few New York woke people who work for said old white guys who just lie about innovation, diversity, or any progress ~They rely on acquisitions to move revenue upstream