Dwyer Instruments reviews

The company has gone into a nose-dive following being purchased by private equity. They've pushed three price increases since being purchased, and cannot seem to understand why sales are down. When sales were up and exceeding initial goals, leadership moved the goal posts and then told everyone we missed the goal by wide margins. Management (particularly leadership within Dwyer and from PE firm) over promises, pumps up your attitude with compliments, then promptly lays off a third of your team and makes no plans to handle their workload. Leadership doesn't make decisions using logic and comparison, only on what the loudest person in the room says, compared to previous ownership. Executives tout they have an open door policy, but when you utilize it, they gaslight you into thinking you don't understand what you're talking about, and tell you to leave if you don't like it. Work/life balance is a joke, because the managers and directors that have taken over are convinced that if you're salaried you should be available at a moment's notice. Manager actively tried to fill out a "theoretical timesheet" that" should amount to a minimum of 50 hours per week", while the manager themselves accomplished absolutely nothing, week after week. Benefits are passable at best: near impossible to get more vacation days, no sick pay policy, no paid paternity leave, etc.

Company will not honor quotes to customers even though it is published pricing and make CSR’s inform customers of increases and loss of discount without any support from management. HR does not assist employees with insurance or 401k issues when request assistance. Environment is toxic and managers are not experienced in actually managing a staff. Very unprofessional and not confidential