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      EXL Service

      Engaged Employer

      EXL Service Operations Associate reviews

      3.0

      12% would recommend to a friend

      (12 total reviews)
      avatar

      Rohit Kapoor

      100% approve of CEO

      50% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.3

      Senior management

      2.1

      Diversity & inclusion

      2.0

      Culture & values

      2.0

      Compensation and benefits

      2.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      3.0
      Nov 30, 2025

      #Good

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good projects but they can improve

      Cons

      Work life balance and low pay

      3.0
      Sep 2, 2024

      No job stability

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much pressure, work life balance but it depends from process to process

      Cons

      They have reduced their packages and company culture is deteriorating gradually, processes ramp down a lot except few which have been with company for a longer period, otherwise employees are redeployed time to time

      Viewing 1 - 3 of 12 Reviews
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