High salary and benefits, easy to get an annual leave, friendly colleagues. Get more exposure in OTA.
Cons
Shifting schedule always changes every month, sometimes the Team Leader isn't really helpful, a lot of of workload (especially during peak season) and somehow labor shortages, so it could be really overwhelmed most of the times.
we got comprehensive training in the beginning for preparation for the job, helpful and nice people in team generally
Cons
no prospective career ladder beyond team leader (1 role above associate), bonus and overnight promised in onboarding is only a hit or miss based on you allocated team's roster (overnight and weekend allowance)