ALL FIVE STARS ARE FAKE!! - Technical Support Ability Network Employee Review

1.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

They provide fruit twice a week. They flexible when it comes to working remotely for personal reasons.

Cons

The management staff there is very bad. Every good manager has left within a couple of months after realizing their mistake. The company is also racist so please don't think you will ever be appreciated as a person of color. The people are overworked, under-appreciated, and severely underpaid. HR is unresponsive to complaints and will cover injustices rather than fix them. Any five-star review is given strategically by the Marketing department to maintain an acceptable score. Technical Support is the worst department of all. The customers don't even like the company. I am leaving ASAP!

Explore other reviews about Ability Network

5.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great workplace, free food in the break room, friendly people.

Cons

You'll likely work in a cubicle farm.

5.0
Oct 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful environment to work in. Great downtown location on the bus lines. Free soda, coffee, and fruit. Casual dress. All of the people in the company are awesome - smart but very friendly and helpful. I worked for ABILITY for 3.5 years, specifically in the Marketing Department. The employees in the Marketing department are amazing - incredibly smart, forward thinking, helpful and fun. I felt that we all cared about each other and had each other's backs. The VP of Marketing, John Porricolo (who I reported to the majority of my career there) was honestly the best boss I ever had. He encouraged me to grow as an employee and as an individual, and he believed in my talents and abilities. When I doubted myself he would encourage me - this allowed me to learn many new things and see what I was capable of. I learned SO much in my time at ABILITY - skills and knowledge that I am now applying at my new job.

Cons

ABILITY is a company going through a huge growth phase. They are in that "awkward" stage of going from a small company to a large one, so they are in the process of putting procedures and workflows solidly into place. Things move quickly, and can sometimes feel hectic, chaotic, or disorganized, but it's also really exhilarating and fun. You are never bored and there is rarely a dull moment! I believe the growth will also allow for opportunities to grow/move up in the company in the future.

6
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