Baptism By Fire - Human Resources Director Arden Courts Employee Review

1.0
Dec 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Weak facility management with revolving Administrators causes confusion and employee structure issue. Very little training, partly due to covid, they cannot be bothered - very unprofessional. Every HR person told me they cried the first year of employment almost everyday- which is very telling to me. Training , if any was very rushed and a joke because no one has time. Antiquated systems that do not work together. Very paper driven in a digital age - behind the times. Filthy facility and extremely poor working conditions. High turnover due to bad culture and management doesn't care to change it. Tremendous workload for one HR person with no support, little training. Very unhappy staff and fast turn over. Lots of DRAMA with co-workers, and Leadership does what they want even if it is not inline with what the corporate standards are or in line with common decency or integrity. Extremely high stress demanding role with minimal training, poor leadership and high school behavior.

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Arden Courts Response
5y
Thank you for taking the time to leave us a review. We're disheartened to hear about your experience with our team. As a company, we understand the importance of a healthy, positive work environment, cleanliness of our facilities, staffing procedures and proper training processes. Our patients and residents along with our employees are top priorities at ProMedica Senior Care. Although we cannot discuss any specific issues on this site due to privacy, we would like to talk with you about your concerns. Please contact our Care Line by calling 800.366.1232 or emailing careline@hcr-manorcare.com. We appreciate your candid feedback.

Explore other reviews about Arden Courts

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They care about there residents They care about there staff They all have the goal of giving quality care to residents

Cons

I have no cons at this time

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Arden Courts Response
2d
Thank you for taking the time to share your feedback. We are delighted to hear that you feel our team genuinely cares about both our residents and our staff. Creating a supportive environment where everyone is united by a shared commitment to providing quality care is at the heart of what we strive to achieve every day. Thank you for being part of the Arden Courts team and for your contributions to the exceptional care and compassion we provide to our residents.
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Arden Courts of Lely Palms has been an incredibly rewarding experience. The staff here are truly compassionate and genuinely care about the residents and their well-being. Team members work together to create a supportive, positive environment where residents are treated with dignity, patience, and respect every day. One of the greatest strengths of this community is the programming offered to residents. Activities are thoughtfully designed to keep residents engaged at all levels of cognitive development, helping them remain active, social, and connected. The team goes above and beyond to create meaningful moments and make life enjoyable for each resident. The atmosphere is welcoming, teamwork is valued, and there is a strong sense of purpose in the care provided. It is a wonderful place to work for anyone who is passionate about memory care and making a difference in the lives of others

Cons

At this time, I do not have any significant concerns regarding the company. The team is supportive, leadership is approachable, and there is a strong commitment to both staff and resident care. Overall, it has been a positive and rewarding work environment.

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Arden Courts Response
1w
Thank you for your thoughtful and detailed review of Arden Courts of Lely Palms. We are truly grateful for your kind words and are delighted to hear that your experience has been so rewarding. Our team takes great pride in creating a compassionate, supportive environment where residents are treated with dignity, respect, and individualized care every day. It’s especially meaningful to hear your recognition of our programming and the dedication our staff brings to engaging residents at every stage of cognitive ability. Creating purposeful and joyful experiences for our residents is central to our mission. We also appreciate your comments about the teamwork, approachable leadership, and positive workplace culture. We are fortunate to have passionate team members like you who make such a meaningful difference in the lives of our residents and their families each day. Thank you for being a valued part of the Arden Courts family.
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