Poorly managed, chaotic, disorganized - Anonymous employee AssistRx Employee Review

1.0
Feb 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The teams operate somewhat independently so you can luck out and get on one that isn't "bad" per se. Pay is competitive. If you absolutely need work you can get by at this place.

Cons

Turnover is ridiculous and for good reason. Lack of resources in crucial areas leads to overworked and unhappy employees. Terrible open office environment not conducive to actually getting work done. High turnover has lead to rampant tech debt in all areas of the organization without many veteran experts to explain it all. Many of the teams operate as the opposite of a well-oiled machine. Many impediments to finish your work exist and there isn't much effort to put processes in place that streamline or eliminate those barriers for you. Mismanaged projects lead to "rushed" and haphazard efforts to make go live deadlines while leaving employees in the lurch.

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AssistRx Response
9y
As a rapidly growing organization things can be chaotic at times but we rely heavily on employee input to make sure we stay on track - I encourage you to reach out to a member of the leadership so we can better understand where/how we need to improve. As a current employee your feedback, insight, and overall happiness is incredibly important to us.

Explore other reviews about AssistRx

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Significant opportunity to grow at a company with real momentum in the life sciences services space; The work genuinely matters by helpful patients access life-changing therapies; Teams are collaborative and open minded to big ideas that can transform what the organization delivers; Leadership is focused on team member success and career growth

Cons

Fast moving environment is not ideal for those who need significant structure; With rapid growth, cross organizational alignment takes effort by all stakeholders; The space we serve is complex and takes work to educate prospects and talent.

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work is pretty much all this company has going for it.

Cons

Everything else Lack of communication, each "team" is allowed to incorporate "company policy" however they want - or honestly not follow it at all. There is no over site from AssistRx, the team directors are allowed to do whatever they want it seems, even when employees voice concerns about lack of communication, lack of clarity, lack of consistency, etc there is no one to really report this to. Everything is done half baked, they (AssistRx) released new resources this year where you can report concerns, client contract violations, ask compliance questions, etc. It looks great on the email, but when you go to use any of the resources "access required" message appears, you request the access and it never comes..... very interesting.

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