Pss - Anonymous employee Asurion Employee Review

5.0
Feb 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the hours and flexibility. The training is thorough and efficient. Pay is great and benefits after 30 days!

Cons

As you are not allowed to have devices on the floor, it makes some trouble shooting difficult when the customer is just as not familiar with their device as you are.

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Asurion Response
8y
We’re so glad to hear you’ve had a positive experience with Asurion. Thank you for taking the time to post a review and provide constructive feedback!

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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